2/10 Terrible
andy
Travelled with family
18 Jun 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would seriously consider staying here. My first time and last time staying here.
First night we checked in room was hot instead of bring ready and prepared for our stay. If your driving your car parking is an absolute nightmare. The hotels 10 car parking garage is ting and not enough for the amount of people staying. Whenever that garage is full they send you to another garage around the corner and its even worse. Ever time you want to get in you first have to stop at reception to let them know you want in then go back to your car and to the garage and then walk to your room. And also when leaving you have to notify the hotel so they can let you out instead of giving you a card to go in and out as you please.
Also on our second night there the room kiosk stopped working and it was an hour before we were able to get them to manually open the room and didnt fix it until the next day after we had to remind them again. Overall a terrible and disappointing experience.
andy
Stayed 4 nights in Jun 2024