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voco Guadalajara Neruda by IHG

4.0 star property
Hotel with a restaurant, near Punto Sao Paulo Shopping Center

Choose dates to view prices

Voco Guadalajara Neruda, an IHG Hotel, is near the Basilica de Zapopan, offering upscale comfort with modern conveniences. Guests can borrow bikes for free, work out in the 24-hour gym, or visit the nearby Andares Shopping Center with in-room WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Breakfast available
The current price is 3.276.014 ₫
3.931.217 ₫ total
includes taxes & fees
19 Dec - 20 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room

View from room

Standard Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Hairdryer
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed (Mid Floor)

Premium Room, 1 King Bed (Mid Floor) | Free minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (Mid Floor)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Hairdryer
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (High Floor)

View from room

Premium Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Hairdryer
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mid Floor)

Free minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Mid Floor)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Hairdryer
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Mobility Accessible (Mobility, High Floor)

Room, 1 Queen Bed, Mobility Accessible (Mobility, High Floor) | Free minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Mobility Accessible (Mobility, High Floor)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Hairdryer
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor) | Free minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(20 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Hairdryer
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Mid Floor)

Free minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Mid Floor)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Hairdryer
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (High Floor)

Free minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (High Floor)

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Hairdryer
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
Av Pablo Neruda #2828, Guadalajara, JAL, 44630

What's nearby

  • Bosque Los Colomos - 10 min walk - 0.9 km
  • Midtown Jalisco - 12 min walk - 1.1 km
  • Punto Sao Paulo Shopping Center - 14 min walk - 1.2 km
  • US Consulate General Guadalajara - 3 min drive - 2.3 km
  • Guadalajara Country Club - 3 min drive - 2.7 km

Getting around

  • Division del Norte Station - 4 min drive
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 44 min drive

Restaurants

  • ‪Breathe - ‬1 min walk
  • ‪Bombona2828 - ‬1 min drive
  • ‪Somaru - ‬3 min walk
  • ‪Mascusia Provi - ‬1 min walk
  • ‪Palominos Guadalajara - ‬1 min walk

About this property

voco Guadalajara Neruda by IHG

Upscale hotel near Punto Sao Paulo Shopping Center
Located close to US Consulate General Guadalajara and Minerva Roundabout, voco Guadalajara Neruda by IHG provides a coffee shop/cafe, car hire on-site and a bar. Be sure to enjoy a meal at Querida Luna, the on-site restaurant. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a gym and a conference centre.
You'll also enjoy perks such as:
  • Cooked-to-order breakfast (surcharge), a free shopping centre shuttle and self-parking (surcharge)
  • An electric car charging station, coworking spaces and a lift
  • A banquet hall, a 24-hour front desk and bike parking
  • Guest reviews say great things about the helpful staff
Room features
All 104 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free stocked minibars and free WiFi.
More amenities include:
  • Changing tables and free infant beds
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 50-inch LED TVs with cable channels
  • Wardrobes/cupboards, balconies and daily housekeeping

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9.0 out of 10, Wonderful, 2,565 reviews
The price is 3.530.632 ₫
4.272.065 ₫ total
includes taxes & fees
15 Jan - 16 Jan 2026
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 300 metres
  • Free shopping centre shuttle
  • Secured, covered parking on site (MXN 80 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to noon on weekdays and 7:30 AM to noon on weekends; MXN 200 to 345 for adults and MXN 110 to 113 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Querida Luna
  • Querida Luna

Things to do

  • Bicycle storage
  • Gym

Family friendly

  • Changing table
  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 5 meeting rooms
  • Conference centre (980 square foot of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Front entrance ramp
  • Hardwood flooring in room
  • Lever door handles
  • Lift (85 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Magnifying mirror
  • Smooth flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (70 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (70 centimetre wide)

More

  • 1 building
  • 12 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2022
  • Eco-friendly cleaning products used
  • No plastic water bottles
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 600 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 12 kg per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 345 for adults and MXN 110 to 113 for children
  • Covered self-parking fee: MXN 80 per day (in/out privileges)
  • Pet fee: MXN 600 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Maximum attendees: 150
This property uses eco-friendly cleaning products
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Voco Neruda
Voco Guadalajara Neruda
voco Guadalajara Neruda by IHG Hotel
voco Guadalajara Neruda an IHG Hotel
voco Guadalajara Neruda by IHG Guadalajara
voco Guadalajara Neruda by IHG Hotel Guadalajara

Frequently asked questions

Is voco Guadalajara Neruda by IHG pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 12 kg per pet. There's a fee of MXN 600 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at voco Guadalajara Neruda by IHG?

As of 16 Dec 2025, prices found for a 1-night stay for 2 adults at voco Guadalajara Neruda by IHG on 19 Dec 2025 start from 3.276.014 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at voco Guadalajara Neruda by IHG?

Self-parking is available for MXN 80 per day.

What time is check-in at voco Guadalajara Neruda by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at voco Guadalajara Neruda by IHG?

Checkout is at noon.

Where is voco Guadalajara Neruda by IHG located?

Located in Providencia, this hotel is 0.7 mi (1.2 km) from Punto Sao Paulo Shopping Center, and within 3 mi (5 km) of US Consulate General Guadalajara and Basilica de Zapopan. Minerva Roundabout and Andares Shopping Center are also within 3 mi (5 km).

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Reviews

voco Guadalajara Neruda by IHG Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 361 out of 439 reviews
Rating 8 - Good. 54 out of 439 reviews
Rating 6 - Okay. 10 out of 439 reviews
Rating 4 - Poor. 4 out of 439 reviews
Rating 2 - Terrible. 10 out of 439 reviews

Reviews

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff amaizing food clean hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Priscilla

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful clean rooms. Very comfortable and quiet hotel. In a great location with lots of restaurants, cafes, parks and walking within just a few steps of the hotel. Staff is amazing as well. We always stay here when visiting Guadalajara.
Stayed 2 nights in Nov 2025

10/10 Excellent

Alia

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service, beautiful hotel, super clean
Stayed 2 nights in Oct 2025

10/10 Excellent

Braulio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, amazing views!
Stayed 2 nights in Oct 2025

10/10 Excellent

Denisse

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! Loved the room, the views, and the staff were so friendly!
Stayed 2 nights in Nov 2025

10/10 Excellent

Maria C

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect! Location service restaurant and bar!
Stayed 4 nights in Oct 2025

10/10 Excellent

Agustin

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Nov 2025

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second stay here and amazing!!
Stayed 1 night in Aug 2025

10/10 Excellent

Lupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A modern hotel
Stayed 3 nights in Sep 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff, clean and beautiful amenities.
Stayed 1 night in Aug 2025

10/10 Excellent

Gloria

Liked: Cleanliness, amenities, property conditions & facilities
Ver nice staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Salvador

Liked: Amenities
Excelente
Stayed 2 nights in Oct 2025

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and everyone is very friendly
Stayed 3 nights in Sep 2025

10/10 Excellent

ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel, everything close, beautiful view
Stayed 2 nights in Jul 2025

10/10 Excellent

PRAVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff is very friendly.
Stayed 2 nights in Jul 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing new hotel with great staff that really make you feel welcomed. And their restaurant on the 7th floor it’s a jewel to be discovered- so make sure you include breakfast on your reservation. Great taste on decoration! I’ll be back. Thank you !
Stayed 2 nights in Oct 2025

10/10 Excellent

Anna Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location and how safe I felt. This was our second time staying. I would definitely stay here again. All stuff was very friendly from the front desk to housekeeping to everybody at the restaurant upstairs. Juan our waiter every day at breakfast was amazing, he was very attentive and great customer service.
Stayed 3 nights in Aug 2025

10/10 Excellent

Bahram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ana Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel! Loved the staff. Will go back.
Stayed 3 nights in Aug 2025

10/10 Excellent

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay! Great views! Great food!
Stayed 3 nights in May 2025

8/10 Good

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay
Stayed 1 night in Mar 2025

10/10 Excellent

Jossue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VOCO never fails to amaze me. This was my third time staying at VOCO and I will continue staying here whenever I travel to GDL. Staff is super friendly and the accommodations are simply the best. Lots of food options all around that are walkable. VOCO also has Querida Luna which is inside the hotel. Thank you VOCO! See you you guys next time
Stayed 5 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, comfortable and very clean and modern. Staff is wonderful! Will definitely stay here again!
Stayed 2 nights in Mar 2025