Khách sạn Gum Spring

"For a new hotel we had no hot water. Room was nice Breakfast was poor. The hostess seemed annoyed when asked about simple things like can we have some milk. Or can you get the pancake maker working. We usually have breads or muffins but not here. Although she seemed happy about getting food for herself to eat. When I or others asked the front desk person to help we thought she was talking to us but she was on her phone talking through her airpods She was on her phone all the time. Check in...

"There was no accommodation for disabled or handicapped visitors the toilet was very not even a toilet helper to help no handicapped rails in bathroom my sister had knee and hip surgery and I requested a handicapped room and breakfast was fair no fruit only green apples I will not be staying at this hotel again Hilton was next door same price I do visit short pump twice a year for shopping was planning a ladies fellowship next year will not be using this hotel"

"Clean, new decor, friendly and professional staff. Very comfortable beds, climate control in rooms. Breakfast and dinner buffet included in room price, plus 3 adult beverages per night per person. Indoor and outdoor small pools, gym. Nearby CVS, UPS Store, Marshals. Excellent value for money. Highly recommend!"

"Great staff; lovely home; nice breakfast."

"Bed only had sheets on it when I arrived. Hotel wanted me the customer to go down the hall and fix my problems "

"The property had friendly and professional staff. The hotel was clean and updated. The breakfast was good. We travelled to the area for a concert at UVA. I was concerned about the distance of the hotel from the venue, but it was an easy drive and had several exits in between with plenty of restaurant and shopping options. I would definitely stay here again."

"The room was clean and all amenities were nice. Staff was nice and helpful"

"Walked in door, no one at desk. Few minutes later, someone finally showed up. Went to get my bags, next person just standing there waiting to check in. Hope someone showed up?? When i entered my room, it smelled like fryer grease. Someone enjoyed cooking in the room. Bathroom towels were stained. Chair had food wiped on it. Oh well."

"I booked about a month ahead of our stay only to arrive and have the front desk say they didn’t have a room. Never has this happened to me before. I was told of course that I wouldn’t be charged, only to wake up at a different hotel to see the charges on my card. It took a few days of calling to have the manager reverse the charges. I really hope this is not the standard so be prepared to take a gamble booking here!"

"The selection was so so."

"None"

"Nice bar"

"The stay was great! Everyone was friendly! We enjoyed our breakfast as well! "

"Clean room, staff excellent"

"Good location and Hotel vibe."

"All goodness"

"I had to stay overnight after surgery and the staff were so helpful and kind. Especially letting us get into a room a little earlier, that was huge. Thank you"

"I would definitely stay again . I loved it. "