Khách sạn Hartlepool

"The room was clean and functional. Plenty of parking. The receptionist who checked me in was miserable and didn’t make me feel welcome. Pretty sure I was the only one staying there. The hotel is very tired in most respects. It’s quite isolated also so you need a car to get anywhere. My room was located very close to the A19 so a lot of road traffic noise."

"Easy check in, clean room, friendly staff. Ate in the bar and food was good quality and reasonably priced. Would stay again."

"Very good breakfast and friendly atmosphere"

"Helpful staff, good Wi-Fi. That's the positives out of the way. You actually have to park across the road in the job centre car park. My room had a raging hot radiator with no controls in May. Reception guy turned it off with a spanner, appreciated. Single Room: Outdated, grotty and only made over (a bit) every other day. Window latch broken, wobbly furniture, deadlock broken, no bedside table or shelf, no hooks or towel rails in bathroom, taps you cant operate with wet hands due to lack of...

"Not a good a place"

"Loved my stay. Lovely view and very clean bedroom and en-suite."

"Comfy room, generous towels. Arrived late Friday evening, no bother getting a table in the pub downstairs for food- they don't take table reservations, so I wasn't at a disadvantage. Good wide choice on the menu and attentive service. There was a nightwatchman for after hours- what a treasure! He showed me how to access once the pub was closed, helped me empty the bags from the car and carried them to our room all with a friendly, nothing was too much trouble approach. A real asset to the Old...

"Hotel was very good"

"We booked the cottage and were so glad we did. The photos although good, don’t really do it justice. The bedroom opens out onto a spacious balcony with good quality wooden table and chairs. The view is very serene, as you can see the river. The hot tub is really amazing. It was very clean and we were shown how to use it properly. If anything it was a little hot at 40c. It kept this heat for several hours. Bathroom was beautiful. Living room immaculate. And a 2nd bathroom with toilet and shower....

"Nice cosy hotel, nice big room with very comfortable bed ;) would stay again."

"Room was amazing, food was 10/10."

"great hotel"

"Absolutely loved this place, from our window we had a beautiful view and saw deer!"

"Another fantastic 2 night stay in glorious weather.. added bonus was the Bank Holiday Garden Party & BBQ !"

"All the staff were so helpful and friendly . An excellent team well done all of you. Food and portions also very good . Would stay here again and recommend"

"Room was cold so we put on the a/c. It blew cold air continually. We thought it would eventually blow warm air. At 3am my husband was so cold we decided to leave for home. The checkout lady told us we should have gone to her as it’s controlled at reception. Would have been good to know this."

"The inn was okay and the staff were nice. Couldn’t sleep though which is the point of a hotel. Had a road facing room and could hear every single car as it sped by. Torture. The shower was also maybe the worst I’ve had in the last 5 years of constant travel. Felt like someone held a pinched hose over me and there was no water pressure at off peak shower times. "