"The self service laundy washers and dryers need attention.
We waste a lot time and money trying to do our laundry.
Spent hours trying to dry our clothes and it didn’t work out.
Many other people had the same problem.
This is a very important amenity for a lot of tourists that choose this hotel over another.
Please take care of this problem as soon as possible."
"I’ve stayed at this hotel 5 times now. Always feels great to arrive here. The rooms are cozy with a warm vibe. Has the best coffee as well. Great views and location is perfect. Highly recommend staying here."
"even though it wasn’t in the best area, it still felt safe. it’s also close to the station and many shops which was nice.
the hotel was clean and the staff was so nice and helpful."
"Location is very convenient, 3 mins walk to Yokohama station NW exit. About 45 min from HND. Many stores, restaurants nearby. Room is very compact for 3 people. Breakfast is good but almost same daily. Affordable for family."