Khách sạn Helen

"Relaxing"

"Good breakfast. Nice center lounge area with snacks available to allow groups to sit and visit. The room was spacious and comfortable; however, the tub drain was moldy since there is no fan in the bathroom. That was the only issue. Highly recommend. "

"Friendly staff"

"Cleanliness"

"WiFi was a mess. Couldn’t get work done on my computer."

"Very family oriented providing outstanding customer service from the front desk to the housekeeping team . "

"Our room was very clean and the air conditioner worked really well. It actually adjusted the temperature automatically for heat or cool as needed. The breakfast each morning was delicious, hot and provided a great selection. All of the staff was friendly and very helpful! Thank you!!"

"nasty"

"Up on arrival I had to pay a 100.00 security deposit that I didn't know about until I went to check in. It should be posted on the website that your required to pay a security deposit plus the cost of the room. I want ever stay there again and the man that checks you in is not nice at all."

"The stay was nice. The outside balcony had some spiders to clear out and the sliding door was hard to open"

"Check in was easy It's a little out of town. About a 10 min walk The bedroom needed a bed upgrades and a deep cleaning. Breakfast was ok"

"Clean staff nice plenty of parking "

"Room was clean only issue was the pool was closed for maintenance our whole stay"

"Room was clean and cozy, staff were super friendly, breakfast was delicious, and it was hassle free. We needed somewhere to stay after a wedding and I’m so glad we chose here! I felt safe and everything was actually clean. For the first time ever—our room didn’t smell like old cigarette smoke and cheap air freshener. Everything was great!! Definitely plan on staying here again when we come back to visit."

"I did not like there is no elevator. I’m with some mobility issues. I had to use the stairs to get to my room. I realize this is an older property. My husband son had stayed here when it was just a year old, but in all properties it needs to have good updates. I didn’t really see any in this one."

"Items were missing from the room. We asked for compensation, but didn't receive one. "

"Overall I was really satisfied. It was surrounded by beautiful nature and everything was clean and neat. Only thing bothered me was that there was unpleasant scent on pillows, besides that I liked it a lot."

"Howard at the front desk was awesome!"