Khách sạn Helen

"We have been staying here for a couple of years for business, but this was the last time. If there is an event going on locally it is just too noisy. There is not enough insulation or sound barriers between rooms and doors. We were awakened by rude guest talking and slamming doors after midnight and children running up and down the hall. Not to mention we had to pay roughly 65.00 more than usual."

"Good breakfast. Nice center lounge area with snacks available to allow groups to sit and visit. The room was spacious and comfortable; however, the tub drain was moldy since there is no fan in the bathroom. That was the only issue. Highly recommend. "

"Friendly staff"

"Cleanliness"

"Nothing worked and our first room had feces on the wall of the bathroom adjacent to the toilet bowl. Our second room, the door handle, barely worked. The ice machine didn’t work. There was no cable however we were told if we had an account for Netflix or something we could use that if we would sign into our own account. Property had garbage all over the place in the back. The beds were uncomfortable. The sheets were thin as paper and we were freezing or sweating, depending on if we had the air...

"WiFi was a mess. Couldn’t get work done on my computer."

"Very family oriented providing outstanding customer service from the front desk to the housekeeping team . "

"Our room was very clean and the air conditioner worked really well. It actually adjusted the temperature automatically for heat or cool as needed. The breakfast each morning was delicious, hot and provided a great selection. All of the staff was friendly and very helpful! Thank you!!"

"nasty"

"Up on arrival I had to pay a 100.00 security deposit that I didn't know about until I went to check in. It should be posted on the website that your required to pay a security deposit plus the cost of the room. I want ever stay there again and the man that checks you in is not nice at all."

"The stay was nice. The outside balcony had some spiders to clear out and the sliding door was hard to open"

"Everything felt a little tired "

"Clean staff nice plenty of parking "

"Room was clean only issue was the pool was closed for maintenance our whole stay"

"Yes, the food was good and ideal for our little dog!!!"

"I did not like there is no elevator. I’m with some mobility issues. I had to use the stairs to get to my room. I realize this is an older property. My husband son had stayed here when it was just a year old, but in all properties it needs to have good updates. I didn’t really see any in this one."

"Parking room card did not work on the lower parking deck. The rooms did offer any bottled water, so be prepared to stop and buy water. Other than that, we enjoyed our stay and will revisit soon. Nothing above was a real issue just an FYI comment."

"Overall I was really satisfied. It was surrounded by beautiful nature and everything was clean and neat. Only thing bothered me was that there was unpleasant scent on pillows, besides that I liked it a lot."

"Howard at the front desk was awesome!"