Khách sạn Helen

"Wonderful cute hotel. The decor was great the staff was very helpful"

"Dated hotel - nothing fancy. Breakfast: A lot of pre-packaged breakfast items, no fresh breads or bagels, I didn't see yogurt/fresh fruit, a few typical warm food items (eggs/a meat/french toast slices) offered. Good coffee. Room: good air-conditioning, but pillow stuffing all balled up inside every pillow provided, bed bumpy and uncomfortable. Patio door falling apart/curtain draws need fixing. Staff not typically engaging with people at front desk or during breakfast. Check-in: Two staff at...

"Clean property. Friendly professional staff. Breakfast was good and area was clean and well maintained."

"Clean room Great staff Good breakfast Great parking Clouse to all the shopping , restaurants"

"Everything was awesome"

"Nice views"

"The room was very clean and comfortable. My kids loved the pool. A very short drive to historic Dahlonega"

"Wonderful property. Unusual noise from the room above us so vertical insulation could be improved. Exceptional staff and ownership. Great boutique hotel with amazing views of the mountains."

"First let me say we arrived at 12:30 check in is at 3pm so I asked if room was ready it wasn’t so we walked to town. We went around had lunch walked back it is 3:30now. A white woman was at the desk checking in I was told my room wasnt ready still. I asked how someone walk in off the street get a room when you knew we were here first. Finally at 4:30 the room ready it smells bad very dirty and flys in the room.phone not working so I decided we not staying in this dump. I was racially profiled I...

"For starters, I am very particular about hotels, even if it’s just for the night. The Dahlonega Hotel checked every box for me. They were personable, kind, everything was clean, the bed was super comfortable, and the way they do their room key is genius!! I will be back!"

"Very nice staff"

"This was the first time staying at this property and overall our experience was excellent. Wish we had more time to stay to experience all it had to offer. Wish they had postcards a traveler could get for the property and/or more information on the history associated with Brasstown."

"The carpet in the room was filthy. The room smelled like cigarettes when we arrived, and a guest's child was running up and down the hallways until 1am on our first night. The housekeeping never made our bed or vacuumed the room on any of the days we were out."

"Upon arrival, I was greeted and all seemed well until I walked into the room assigned and the ceiling was falling in across the entire room, evident there had been an obvious sign of leaking water with possibility of the ceiling falling at any minute. The smoke detector was missing from what appeared to be where one hung previously. The sofa advertised in the room was clearly not in the room. I went to the front desk to inform them and they offered no apology simply handed me the keys to a...

"The staff sets up a text conversation when you checkin. I had a question about the location of a light switch. They answered promply. My only complaint is the free breakfast. It is a bunch of indiviually wrapped muffins etc. Fortunately, there are a lot of good restaurants that serve breakfast."

"Great location and friendly staff. Parking was easy. Rooms were clean and comfortable."

"Everything was great."

"While our overall stay was pleasant, there were a few areas that could be improved. Body lotion was not provided, and we were not informed beforehand. Towels were supplied for our three-day stay; however, two of them had noticeable stains. Also, one of the bedroom lamps was not functioning. In addition, the jacuzzi was operational, but the water temperature could not be adjusted. Aside from these issues, everything else was satisfactory, and we enjoyed our stay."

"The staff was wonderful. The room was clean and had everything we needed."

"Room had very bad smell from carpet At times you could smell smoke in the room In a non smoking hotel, but someone was smoking every day of our stay"