Khách sạn Hiekawa

"The staff were very polite but not necessarily very helpful. I think language may have been a barrier. Dinner was good. Did not care for the Japanese breakfast. Presentation of the food and the food service were both very good. Rooms were small."

"夫婦2人で行ってきました。露天風呂付きにしましたが、部屋は普通です。食事は今までのバイキングの中では一番よかったです。コスパという点では少々お高いと思います。"

"朝食が美味しい"

"宿、食事共最高でした。 セキュリティがしっかりしていて戸惑いがありました。"

"大好きなホテルでよく利用させていただいています。今回部屋のペットボトル(アルミ缶)の水が無くなっていて、代わりに浄水器が 設置されていました。人数分のペットボトルの水は置いて欲しかったです…。"

"We absolutely loved the charm of this place! We didn’t do the breakfast, but we indulge in the onsen, nighttime Ramen, and the ice cream post onsen! The staff was very helpful and kind, and very patient with us using Google translate. We loved our time here!"

"施設はまだ新しく、清潔感満載のホテルです。またテントと露天風呂のある別室（ガーデン）もしっかりとプライバシーが保たれ、お湯も適度な温度で大変満喫出来ました。 サービスも従業員の方々の笑顔での丁寧な対応は大変よく、到着時の軽食や選べるシャンプー、ボディーソープ、ソフトドリンクとアイスの無料サービスなど至れり尽くせりで満足いくものでした。 ２点ほど気になった点は、水回りのミラー内蔵型時計や同様の共用部分のトイレの時計が正確じゃなかったり、部屋内の冷蔵庫が殆ど効いていなかったことは少し残念てした。"

"friendly people, private onsen, huge windows with sea view. If youre coming from the train station by foot google map doesnt show correctly stairs location you gotta turn in the small street where the white signal tower, then left at the map sign and another left in the smallest driveway"

"This was my second stay and I was just was blown away as the first time. The Awashima Hotel is a true gem of a location and establishment. The boat ride from the shore to the island is scenic and pleasant, the island itself features a fun aquarium with shows, a wonderful walking path ideal for a stroll or early-morning birding, and adventurous guests can attempt the steep climb up to the island's shrine. Inside and out, the hotel feels like staying in a museum. Wonderful art, sculptures, and...

"The property is a little run down but clean. The staff was rude when we were trying to check in. My husband and kids were behind me checking in and were told they couldn’t be there and shooed them away and then when my family moved down the hallway to wait me for me they came and asked them to move again. But no recommendation of where we would wait."

"Stayed with my partner, and the entire area of Shimoda is so charming. If you want to experience a taste of the natural flora and fauna of Japan, this place is it. The staff were accommodating, helpful and kind, and the restaurant was excellent for a taste of the local cuisine. Great gems to be found nearby. My only recommendation is to rent a car for this area, as there’s so much to see but not all in walkable distances."

"次回も泊まりたいです。"

"I would recommend this hotel!! This is a very nice and glamorous hotel, and worth the price. Wifi's working very well. The location is great, just next to the train stations and the bus station. We saw Mt. Fuji from our room and the restaurant on the 13/F. Unfortunately, there was a typhoon, the weather was a bit cloudy and it blocked the Fuji San, so we needed to stay in the hotel for half a day, but the room is very comfortable, so we actually didn't mind. We also used the gym room, there were...

"朝食の配置が良くなくて、エレベーターから降りたら混雑してて余りでした。"

"Desayuno incluido buenisimo igual la ubicación, tiene Onsen aunque es un hotel un poco anticuado es lujoso"

"立地は山の上でかなり勾配の急な道の先にあるが、それ以外は完璧でとても満足度が高いと感じました。"

"The room was clean and spacious. Although the hotel is a bit older, everything is well maintained. The staff is very helpful and give support very quickly. The buffet restaurant is excellent with a very large selection of food and desserts. The staff also take care of used plates vert quickly. There also is a a very nice view of Mt Fuji from their garden."

"The hotel was relaxing, onsen was amazing, dinner was a limited menu but good. The secenery was stunning. The staff were hard to find at times, overall I would definitely come back."

"Very disappointing experience overall. The stay started badly when staff first showed us a better room, then came back saying it was a mistake and moved us to another room after we put our stuff in already, which felt very unprofessional. The food was honestly terrible, especially dinner. For a ryokan, the quality was far below expectations, and the seafood did not feel fresh at all. They also only provided two towels, and when we asked for clean extras, the staff responded rudely and seemed...