Khách sạn gần Công viên Highland tại Charlotte

"A double booking allowed a family to enter my room in the evening while I was watching TV. (They were given an access card!). I told them to return to the customer desk to straighten out the mess. They apologized for the inconvenience, even though it was not their fault. I hope that they had no trouble getting another room. Your customer service rep. then phoned me and she was very nice and apologized for the error. The TV did not work after that. Other than this the experience was fine. Very...

"The staff was great from check-in to check-out. My room was clean. I did eat at the restaurant and the food was okay. The hotel is in a great location. I went to see Cardi B and we could have walked. I will definitely stay again! "

"I loved the vibe and ambience of the hotel. Also loved the lobby was on the rooftop and had welcoming drinks. I think the price was fair for the location, cleanliness, and amenities."

"Very clean room and comfortable bathroom. Staff was excellent!!!"

"If you're not familiar with the property and the maze of one-way streets in Charlotte it's a real bear to get into the place, especially after driving for 4 hours in the rain at night. The staff was very pleasant and the room was spacious and clean. The bed very comfortable although it was very difficult finding extra pillows. They advertise it they have a restaurant open 24/7 with the implication that there's room service but there is not. You can order from a limited item menu and then you...

"Not sure if this property was having a bad day or what, it was a snowstorm and sure the city was shutdown, but this was not a pleasant stay. I'd not stay here again."

"Staff was extremely unfriendly. They did not tell me that valet parking was cheaper than self parking until two nights into the stay. Denied providing me water bottles- although clearly they were giving out to other guests. Denied changing my room as one of the electronic curtains were malfunctioning. Did not fix the curtain as well. Not staying there ever again."

"Property was overall amazing. Staff was super friendly. Rooms were clean and the food from the bar was great. Will be staying again"

"Beautiful place to stay! Will be back!"

"The property was exactly as pictured. The hotel was modern, clean, and well maintained. The only downsides for me were the pool area, which felt a bit small, and the parking situation. It was never mentioned that parking costs $37.50 per day, so that was an unexpected expense."

"Clean room, good staff and didn't use the kitchen "

"Hotel Service was excellent "

"Great location and the staff were very helpful."

"Room was clean. Love the balcony"

"My go to hotel when staying in Charlotte."

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"Great everything will be staying again "

"Decent, but shouldn’t be as expensive as it is"

"Room was clean. Cleanliness and trash cans could use more attention. Staff was friendly and attentive to guests. "