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"Very nice and helpful staff"

"Wonderful staff, enjoyed the private open air bath and the exceptional dinner and breakfast "

"Welcome drinks and nightcap were great. Breakfast buffet had so many options."

"朝食が良かった"

"The property itself was wonderful. We stayed in one of the superior rooms with its own private hot spring bath. The staff were wonderful as well and everything about the hotel was great. What we found though is there really isn’t much to do around the area and not many restaurants that aren’t at the mall. So if you stay here, plan your day to just hang out at the hotel and eat at the hotel. There is a lot to do from the planetarium to renting bikes, to playing tennis and chilling in the baths."

"Near to the station"

"Private onsen on the balcony with the lake view has been a wonderful experience"

"Amazing lake views and spacious rooms, the employees were extremely helpful and nice ce to us"

"The staff booked my clumsy friends pants back for free. Good and patient staff who handled my bad japanese "