Khách sạn Holts Summit

"Good things: breakfast was okay. Juanita was very helpful and empathetic. Bad things: weekend manager and front desk was unhelpful, full of excuses, and blamed the customers for faults of the hotel. Sheets had a stain that we asked to be changed immediately, which wasn’t taken care of til we asked 3 times. An ant infestation was never taken care of, and we somehow transported ants into our cars. We couldn’t find the tv remote, and the staff blamed us. We were given a key to a room that was...

"Rooms were clean. A/C worked, TV worked. Bathroom was a little small but clean. "

"Our room was nicely appointed with lots of attention to detail. Great breakfast and friendly host!"

"I loved how qiute its was. The staff was friendly I really like the bulletin boards by the elevators. Showing you different types of things to do around the area."

"The breakfast was great and the parking was good."

"Nothing about my stay was even okay. EVERTHING was dirty nasty to the point I left to go to another motel. PITIFUL every aspect| !!!"

"Everything was. Very good"

"Clean room and convenience to Capitol made it so I could walk."

"The breakfast was good."

"Upon checking we were place on the 4th floor after being in the Quality suites we experienced elevator shut down only to be out of service for 3 days of our stay. We were not able to take proper showers due to hot water shortage, the front desk staff seemed to not care about our concerns and choose not to address our concerns. I ask to be moved to another floor. The front desk clerk indicated that he would inform me once the rooms became available he would let me know only to have disappeared...

"I had a great experience—the staff was friendly and respectful, the room was clean, and the breakfast was good."

"Shop's all over the place but you need a car to get to them. Room was clean and they are very friendly ppl working there."

"Overall I enjoyed my stay. My main issues were with their parking garage. It closed at night and was chained off on both sides so my car was trapped. I had an event that night that I had to walk to due to this. Staff never gave me an explanation for this….. the room was great and the restaurant up top was fantastic. We had an amazing server and used the bar one night too. Bar tender was the nicest lady. Honestly it would have been 5 stars had they not nearly caused me to miss my event. But...

"The advertised amenity of a 24/7 available airport shuttle is NOT honest. While staff was kind, no staff was available for trip from airport to hotel, and when I inquired about arranging a ride back, it came with a very narrow window of potential that left me feeling uncertain if I’d be able to use this advertised amenity. Like I said, staff was nice about it, but the availability and reliability of this amenity feels too uncertain to be used as a main advertising point. "

"Nice staff, clean facilities and a good breakfast. Would definitely recommend!"

"Staff was great. Breakfast was way better than the typical Fairfield breakfast…more options which was nice! My only complaint isn’t just for this Fairfield but all of them collectively…would it kill you to put a comfortable chair in each room? All they ever offer is a very uncomfortable waiting room style chair. How about a cheap recliner? I think Marriott has it in the budget…"

"Very friendly with helpful staff and employees ! "

"Spotless room, helpful staff. Very quiet"