Search Hotels near Hopkins Intl. Airport (CLE), Cleveland

"Stay was nice. Food was good!!! Staff was very friendly "

"I am writing to formally complain about my recent stay at Ramada by Wyndham Cleveland Airport West, 22115 Brookpark Rd, Cleveland, OH 44126, from May 7–12, 2026. Unfortunately, the room conditions were unacceptable. Issues included a noisy air conditioning unit, dirty toilet, broken bathroom exhaust fan, non-working lamp, flickering TV, stained bedding that appeared to contain blood, a door that would not shut properly, and no hangers available for clothing. In addition, the breakfast quality was very poor, with cold eggs and sausages that had to be reheated in the microwave. This was an awful experience from start to finish, especially for a Wyndham-branded property. Based on the conditions we experienced, I can honestly say that I will never stay at this location again."

"The room was fine for the price. It is a little outdated and the walls were scuffed up/paint was chipping. I didn't use the kitchen so I can't speak on that. Things seemed clean enough, but certainly not great. During my second night the fire alarm in the building went off. Another guest had burnt food, and smoke was seeping out of their door. The alarm continued for a good 30-40 minutes. The staff did not respond to this, and it took other guests calling the fire department to get someone to come out. The entire floor smelled like smoke for the rest of the night - I even noticed it on my belongings upon returning home. During check out the next morning, the staff did not even acknowledge this or apologize for the inconvenience. I wasn't expecting a refund, and understand the situation was out of their control, but due to their overall lack of concern, I wouldn't stay here again. "

"Very pleasant with all awesome employees. "

"Ideal place for safe and easy access to car rental return and the airport. Nice breakfast, too. "

"Room had an unpleasant smell, the ceiling plaster was peeling, and there was no remote or alarm clock in the room. The employee who checked us in was very rude and unpleasant. "

"terrible rooms "

"Our room was filthy. Other than the beds being made (and hopefully changed) and fresh towels, it did not look like our room had been cleaned from the previous occupants. There was also a noticeable odor from the moment you opened the door and each time thereafter. Common areas hadn’t been cleaned or vacuumed in a while either."

"No toothpast, no soap,no sugar,no creamer,no dishes,one employee a block away in the cold rain. This ways first time out of 3 that the cons starting to add up.still is a nice room im going stick it out and see if improve service to match."