Khách sạn Hot Springs

"Clean, loved the full kitchen, very nice "

"Yes "

"We stayed at this location for a week. Miss Claudia at the front desk was absolutely wonderful. Always a wonderful smile, cheery demeanor, a sweetheart whom made you truly feel welcomed. The room was spacious with a fabulous view of the mountains. Breakfast had great options and you are next door to a grocery store. Only downside is if you have a full size truck or SUV, you can park when full but you will need manuevering and backup skills."

"Yes air conditioning was good "

"Breakfast was good, but room is small with tables close together. Best when not busy."

"Great Value awesome breakfast!"

"Newer property, clean, good location. Unfortunately most guests are construction crew for highway repairs working late shifts. Woken up at 4:15 each morning by large trucks backing into spots with safety horns beeping. Woken up again at 6am by day shift cranking large trucks and letting them warm up for 15 minutes. Talked to front desk asking if they could ask crew to not back into spaces and they said NO. "

"The location was great. Right in downtown Asheville. Free parking was available. Room was clean.but we spent 4 nights in the hotel, there was no cleaning service at all. Nobody cleaned the room, took garbage out, change towels, made our bed. Last night we were awaken at midnight by a very loud noise coming from a drier located around the corner from our room. When I called front desk, staff member was in the middle of something and didn’t show up until I called again. She had an infant with...

"Nice!"

"Staff very welcoming "

"no issues, everything exactly as described online"

"Hotel was a bit run down, holes on the wall and found insects inside the room. "

"The online check-in was great. The staff was fantastic. The hotel was quiet and the bed was comfortable. Would definitely stay here again."

"Great gesture, pet friendly."

"It was above and beyond my expectations. The front desk staff, kitchen staff, and restaurants staff were super excellent and accommodating. Me and my wife have finally found the best hotel in Asheville!!"

"This is a hidden gem for sure. It is unique and “classic” in some sense, and the staff is very friendly Like the fact they have rocking chair outside each room. Overall provides a friendly and welcoming atmosphere. Not like anything you experience at most places nowadays (Especially the big chains). It’s also right next to a local breakfast shop. Nice Mountain View Highly recommend folks give this place a shot. "

"Clean, comfortable, spacious. Hard to locate the room and parking in the dark. We didn’t have breakfast here--it wasn't offered."

"Property was well maintained and the host was very accommodating and courteous"

"TV didnt work, the coffee machine made diarrhea. "

"Incredibly disappointed with the cleanliness of the room. The carpet floor had huge stains, the mattress was filthy, the bathroom towels had been used and not washed. The desk and dresser were sticky and actually had a layer of visible dust/dirt on them. I was so grossed out, that I didn’t even want to sit down. I was in a smoke free room, but had neighbors on both sides of me, who would smoke frequently in the hallway so I had to smell cigarette smoke all night. The last straw for me was the...