2/10 - Tồi
Kimberlyn
Đi cùng gia đình
09/08/2025
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We were so excited about this booking during our first trip to Scotland, and were very disappointed. First, the address listed was not the correct address, so our cab driver dropped us off at the listed address and we had to knock on a random door for help. We were excited to be staying right near the ocean, but the actual cabin was across a highway with no view of the ocean. Then, the first night of our 2 night stay, I slept in the bottom bunk and smelled pee all night long. I believe an animal peed near the bed and it was not properly cleaned. The 2 cabins connect and our neighbors were SO LOUD the entire night, and then a dog (I'm guessing owners) woke us up at 6am barking for about a half hour. We left after our first night and got another hotel, assuming I could just get a refund due to all of this. After calling and speaking with Expedia, they said they had to get approval from the owners to refund me, which the owners refused, stating they clean all rooms properly. I do have pictures of what I believe is the old, gunked up pee near the bed, but alas, they refused the refund. I would not recommend this property, as it was not clean, not sound proof at all, and the address listed is not the correct address. They did send us an email the day before we arrived with some actual directions of how to get to the house, but with traveling from a different country- this was not helpful for us.
Kimberlyn
Lưu trú 2 đêm vào Tháng 7, 2025