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ANA InterContinental Ishigaki Resort by IHG

4.5 star property
Stylish beach retreat with 3 outdoor pools

Choose dates to view prices

Photo gallery for ANA InterContinental Ishigaki Resort by IHG

Exterior
Indoor pool, 3 outdoor pools, pool umbrellas
Suite, 1 Bedroom (Ocean Wing) | Premium bedding, down duvets, minibar, in-room safe
Suite, 1 Bedroom (Ocean Wing) | Premium bedding, down duvets, minibar, in-room safe
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Gym
  • Housekeeping
The current price is 6.802.208 ₫
8.455.145 ₫ total
13 Jul - 14 Jul

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Premium Room, 2 Single Beds, Ocean View (Ocean Wing)

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 2 Single Beds, Ocean View (Ocean Wing)

8.8 out of 10
Excellent
(8 reviews)

Highlights

Lanai
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Room, 2 Single Beds (Coral Wing)

Premium bedding, down duvets, minibar, in-room safe

Classic Room, 2 Single Beds (Coral Wing)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
  • Partial ocean view
  • Sleeps 4
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds, Corner (Ocean Wing)

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 2 Single Beds, Corner (Ocean Wing)

Highlights

Lanai
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 1 Bedroom (Ocean Wing)

Suite, 1 Bedroom (Ocean Wing) | Premium bedding, down duvets, minibar, in-room safe

Suite, 1 Bedroom (Ocean Wing)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Suite, 2 Bedrooms (Club Wing, Club Benefits)

Balcony view

Club Suite, 2 Bedrooms (Club Wing, Club Benefits)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Ocean view
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Room, 2 Single Beds, Ocean View (Ocean Wing, Mid Floor)

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Single Beds, Ocean View (Ocean Wing, Mid Floor)

8.2 out of 10
Very good
(13 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
  • 40 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Room, 2 Single Beds, Ocean View (Ocean Wing)

Premium bedding, down duvets, minibar, in-room safe

Classic Room, 2 Single Beds, Ocean View (Ocean Wing)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 40 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Premium Room, Multiple Beds (Coral Wing)

Premium bedding, down duvets, minibar, in-room safe

Premium Room, Multiple Beds (Coral Wing)

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
  • 50 sq m
  • Partial ocean view
  • Sleeps 5
  • 2 Single Bunk Beds

View all photos for Classic Room, 2 Single Beds, Corner

Classic Room, 2 Single Beds, Corner | Premium bedding, down duvets, minibar, in-room safe

Classic Room, 2 Single Beds, Corner

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
  • Ocean view
  • Sleeps 4
  • 2 Single Beds

View all photos for Club Room, 2 Single Beds (ClubWing, PrivateGarden, ClubBenefits)

Club Room, 2 Single Beds (ClubWing, PrivateGarden, ClubBenefits) | Premium bedding, down duvets, minibar, in-room safe

Club Room, 2 Single Beds (ClubWing, PrivateGarden, ClubBenefits)

Highlights

Lanai
Garden
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 43 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds, Ocean View (Club Wing, Club Benefits)

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 2 Single Beds, Ocean View (Club Wing, Club Benefits)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Lanai
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds (Coral Wing)

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 2 Single Beds (Coral Wing)

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
  • Ocean view
  • Sleeps 4
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds, Bay View (Bay Wing)

View from room

Premium Room, 2 Single Beds, Bay View (Bay Wing)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Lanai
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Room, Multiple Beds (Coral Wing)

Premium bedding, down duvets, minibar, in-room safe

Classic Room, Multiple Beds (Coral Wing)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
  • 50 sq m
  • Partial ocean view
  • Sleeps 5
  • 2 Single Bunk Beds

View all photos for Classic Room, 2 Single Beds, Ocean View (Club Wing, Club Benefits)

Premium bedding, down duvets, minibar, in-room safe

Classic Room, 2 Single Beds, Ocean View (Club Wing, Club Benefits)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Room, 2 Single Beds, Bay View (Bay Wing)

Exterior

Classic Room, 2 Single Beds, Bay View (Bay Wing)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Lanai
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Room

Premium bedding, down duvets, minibar, in-room safe

Classic Room

9.4 out of 10
Exceptional
(21 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 2 Single Beds
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About the area

Map
354-1 Maesato, Ishigaki, Okinawa-ken, 907-0002

What's nearby

  • Maezato Beach - 5 min walk - 0.4 km
  • Ishigaki Island Ferry Terminal - 4 min drive - 4.7 km
  • Ishigaki Island Limestone Cave - 7 min drive - 5.6 km
  • Shiraho Beach - 10 min drive - 8.8 km
  • Fusaki Beach - 12 min drive - 10.6 km

Getting around

  • Ishigaki (ISG-Painushima) - 17 min drive

Restaurants

  • ‪マクドナルド - ‬14 min walk
  • ‪モスバーガー - ‬15 min walk
  • ‪カレーハウスCoCo壱番屋 - ‬17 min walk
  • サルティーダ
  • ‪麺工房 - ‬18 min walk

About this property

ANA InterContinental Ishigaki Resort by IHG

Luxury family-friendly hotel near Maezato Beach
Located close to Ishigaki Island Limestone Cave, ANA InterContinental Ishigaki Resort by IHG provides an adjacent golf course, a poolside bar and mini golf. With amenities such as beach cabanas and sunloungers, this hotel is the perfect place to soak up the sun. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Chinese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as 2 coffee shops/cafes and laundry facilities.
Other perks include:
  • 3 outdoor pools and an indoor pool, with a waterslide and pool umbrellas
  • 2 outdoor tennis courts, beach towels and a front desk safe
  • ATM/banking services, a lift and a 24-hour front desk
  • Golf clubs on-site, a computer station and beach umbrellas
  • Guest reviews give top marks for the helpful staff
Room features
All 458 rooms include comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and laptop-friendly workspaces.
Other amenities include:
  • Hypo-allergenic bedding, down duvets and rollaway/extra beds (surcharge)
  • Bidets, shower/bath combinations and free toiletries
  • 42-inch LCD TVs with satellite channels
  • Wardrobes/cupboards, free infant beds and daily housekeeping

Languages

English, French, Japanese

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9.457.101 ₫ total
16 Jul - 17 Jul
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Wheelchair-accessible parking available

Food and drink

  • 2 coffee shops/cafes
  • 5 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • CHINA SHADOW
  • OMOTO
  • SALTIDA
  • SUNCOAST CAFE
  • YAEYAMA

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 3 outdoor pools
  • 9-hole adjacent golf course
  • Children's pool
  • Golf clubs/equipment
  • Indoor pool
  • Mini golf
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Stroller
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Direct access to the beach
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Front entrance ramp
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchairs on site

More

  • 11 floors
  • 5 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
A scheduled power and water outage will take place on December 19, 2025 from 12:30-5 AM. All facilities that use power and water, including lifts will not be available during this time. Room service will not available from 11 PM on December 18 to 6:30 AM on December 19, 2025.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 8000.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 8000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 15 years old are not allowed in the fitness facility, and guests under 5 years old are only allowed in the swimming pool with adult supervision
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ANA InterContinental Ishigaki
ANA InterContinental Ishigaki Resort
ANA Ishigaki
ANA Ishigaki Resort
InterContinental ANA Ishigaki
InterContinental ANA Ishigaki Resort
InterContinental Ishigaki
Ishigaki ANA InterContinental Resort
Ishigaki InterContinental
Ana Hotel Ishigaki
Ana Intercontinental Ishigaki Hotel Ishigaki
ANA Intercontinental Ishigaki Resort Japan - Okinawa Prefecture
InterContinental ANA Ishigaki Resort
ANA InterContinental Ishigaki Resort by IHG Hotel
ANA InterContinental Ishigaki Resort an IHG Hotel
InterContinental ANA Ishigaki Resort an IHG Hotel
ANA InterContinental Ishigaki Resort by IHG Ishigaki
ANA InterContinental Ishigaki Resort by IHG Hotel Ishigaki

Frequently asked questions

Does ANA InterContinental Ishigaki Resort by IHG have a pool?

Yes, this property has an indoor pool, 3 outdoor pools and a children's pool.

How much does it cost to stay at ANA InterContinental Ishigaki Resort by IHG?

As of 5 Jul 2025, prices found for a 1-night stay for 2 adults at ANA InterContinental Ishigaki Resort by IHG on 13 Jul 2025 start from 6.802.208 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is ANA InterContinental Ishigaki Resort by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at ANA InterContinental Ishigaki Resort by IHG?

This property doesn't offer parking.

What time is check-in at ANA InterContinental Ishigaki Resort by IHG?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at ANA InterContinental Ishigaki Resort by IHG?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is ANA InterContinental Ishigaki Resort by IHG located?

Offering direct access to the beach, this Maezato hotel is next to a golf course, 0.2 mi (0.3 km) from Maezato Beach, and within 6 mi (10 km) of Ishigaki Island Limestone Cave and Shiraho Beach. Ishigakijima Astronomical Observatory and Yonehara Beach are also within 12 mi (20 km).

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ANA InterContinental Ishigaki Resort by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 663 out of 1003 reviews
Rating 8 - Good. 230 out of 1003 reviews
Rating 6 - Okay. 72 out of 1003 reviews
Rating 4 - Poor. 27 out of 1003 reviews
Rating 2 - Terrible. 11 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, our stay at ANA was a delight. Breakfast options were plentiful and upscale (especially the Japanese offering) and service was always friendly and top-notch. My only suggestion would be to have a small section of the pool reserved for adults-only, as I felt the property was more so geared towards children (all three pools) and less towards adults/couples looking to relax.
Stayed 4 nights in May 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach front resort . Great service and staff. The room service food was excellent too. Highly recommend this resort.
Stayed 1 night in Feb 2025

10/10 Excellent

Makoto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ocean view and comfortable hotel.
Stayed 3 nights in Dec 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 4 nights in Feb 2025

10/10 Excellent

Tetsuaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. We really enjoyed our stay. Convenient location. Indoor pool is very warm in the winter so you can swim even if it’s not warm enough for the outdoor pool. I would definitely stay here again.
Stayed 3 nights in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the hotel, nice room, staff were very helpful. Also enjoyed dinner on the terrace.
Stayed 5 nights in Oct 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel. Staff are great and the hotel is in a great location
Stayed 4 nights in May 2024

10/10 Excellent

Hei Tung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Jun 2024

10/10 Excellent

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the greatest hotels we've ever stayed at. We cannot wait to return. I recommend people stay in the Coral Wing and/or in an upgraded room-- these rooms are beautiful and designed incredibly intelligently. Separate sink and make up area outside of the bathroom so great for people who are grooming themselves whilst the bathroom is in use by a travel partner. Gorgeous lighting design, huge TV, wonderful views, terrific swimming pool which is actually open AT NIGHT too! There's a beach you can feel safe swimming in, great parking and helpful staff. Just book a stay here, it's a fantastic hotel. We can't wait to go back next year.
Stayed 3 nights in Oct 2024

10/10 Excellent

YUKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The response from the front desk (Ms. Kudo) and the tour concierge desk was excellent. I would definitely like to stay at this hotel again when I visit Ishigaki Island.
Stayed 2 nights in Nov 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with gorgeous views of ocean. Very family friendly with many amenities & dining options. Convenient to port area with many shops & restaurants. Very accommodating & exceptional staff.
Stayed 3 nights in Aug 2024

10/10 Excellent

KARINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, helpful to the fullest! When out of their way to accommodate and make recommendations. The resort is beautiful and very clean. Has many dining options and beautiful views of the ocean. I will definitely stay here again! Thank you for an amazing experience.
Stayed 3 nights in Oct 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely LOVED our stay here!! From check in to check out, everything was comfortable, beautiful, and fun. The beach with amenities was great - the pools 😍, all of the restaurants, the comfy beds and room. Loved it all. Great for families or friends. Drinks by the pool, a plus 😉
Stayed 3 nights in Jul 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sea turtles? Yes please.

Fantastic stay at this property. Stay in the renovated Bay Wing building if you can swing it. Staff were fantastic, very welcoming and attentive. The breakfast at Saltida was worth it, with dishes ranging from steamed pork buns, wood fired beef to pastries and fresh fruit. Some fun cafes and restaurants within walking distance, too. Saw a loggerhead sea turtle and puffer fish while snorkeling in the roped off area of the beach. Would return in a heartbeat.
Stayed 5 nights in Nov 2024

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well maintained. very delicious meals
Stayed 4 nights in May 2024

10/10 Excellent

Kaori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took my mom for vacation. Seems like she enjoyed the stay and food. We did not go to the Buffett however the Japanese breakfast was great. The room was clean and bathtub was large and you can relax.
Stayed 1 night in May 2024

10/10 Excellent

Karl-Aksel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk Hotel. Ble oppgradert til ert stort rom høyt oppe. God frokost flott strand med gratis strandsenger.
Stayed 4 nights in Oct 2024

10/10 Excellent

TZUYEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was truly wonderful! The hotel’s decor is elegant and refined, and the hand towels with various fragrances made each use a delightful experience. The room was thoughtfully designed, with all amenities made from bamboo, reflecting both quality and eco-consciousness — something I really appreciated. The bed frame was solid and the mattress was perfectly balanced between soft and firm, allowing for a restful sleep every night. Swimming every day was one of the most relaxing highlights of our trip. The staff at the entrance who assisted with transportation were extremely professional and always welcomed us with warm smiles, making us feel very at home. Compared to them, the front desk staff were a bit more serious, but overall the service standard was still excellent. A special thanks to Mii from the leisure center — she was an outstanding snorkeling guide who patiently led me and my child through our very first snorkeling experience, creating beautiful and unforgettable memories for us. Overall, it was a happy and refreshing holiday, and I truly look forward to staying here again in the future. Thank you so much!
Stayed 5 nights in Apr 2025

4/10 Poor

Laurence

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Run down. Few options for activities for kids so not a family resort. Limited English capabilities.
Stayed 3 nights in Aug 2024

8/10 Good

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
Not enough bars during the day near the pool. Food and drinks at restaurant extremely pricey. We ended up eating out. Not enough restaurants
Stayed 3 nights in May 2024

10/10 Excellent

Keita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 3 nights in Feb 2024

4/10 Poor

Frank

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Dining- Poor food handling and/or preparation. We decided to dine at the Saltida (dinner buffet) and as a result we both suffered from a fairly violent food poisoning. It was necessary to extend an extra day as there was just no way we would be able to physically fly out the next day. In addition to this, communication between management and front desk was near to non existent. The hotel did compensate for the meal but made no effort/offer to cover the extra night stay, despite the fact that their restaurant was at fault. I must recognize the restaurant manager as he was the only individual that checked on us and provided water/fruit.
Stayed 1 night in Jan 2025

10/10 Excellent

Massimo

Liked: Cleanliness, staff & service, property conditions & facilities
Toll….
Stayed 4 nights in May 2024

6/10 Okay

Sharon

Beware...We didn't know when we checked in (being from very far away) that the amenities that enticed us were only available in the Bayside area. We were located in the Oceanside. It was older and needed updates and repairs. There was nowhere to sit or dine outdoors, even though we traveled far to be in a tropical environment. Since we were unhappy with the accommodations, they offered us an upgrade to the Bayside area for one night-our last night there. This last night was the most enjoyable time we had there. It was very beautiful and comfortable. The beach at the resort is not worth visiting, so if that is important to you, know that you will need to find somewhere else to enjoy a beach experience. We went on a fishing tour and a snorkeling tour which were fantastic. I also took advantage of the spa on location. It was a nice experience. Our party included children teens and adults.
Stayed 5 nights in Jun 2025

10/10 Excellent

Chie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2025