"To start off, the staff was kind, helpful, and always attentive. Bethsaida, Daisy, Nacho, Alex, Fatima, and Noemi made our experience 10/10. The room was clean and thoroughly maintained during our stay, and the property was easily accessible. The elevators were clean and quick, and there was always something to do, including water Zumba, fitness classes, beach games, pool games, and drinking at the bars. The restaurants and buffet was delicious, and room service was convenient with flexible off menu requests. I highly recommend the gourmet and Italian restaurants because they were my favorites.
At night, the resort hosted fun shows with different performances every evening.
I planned to propose to my partner during this trip, and the resort helped make it unforgettable. Bethsaida assisted me with hiring an external vendor to decorate both our room and the gazebo where the proposal happened. She did an amazing job, and everything turned out even better than expected. I highly recommend contacting customer service before your trip for planning help because she truly takes care of you. I also hired the photographers on the property, and they were professional and helped us pose. I’m not very photogenic, the pictures came out great. We booked a couples spa experience that was incredibly relaxing. The massage took place in the same secluded beachside gazebo as the proposal, with only the sound of ocean waves around us.
If you’re considering an all-inclusive resort chose this one!"