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"Desk staff were great"

"T"

"This was an absolutely amazing last minute find and booking through Orbitz was the only way we were able to afford it and have the opportunity at such a late landing. The location of the hotel ended up being a dream destination, the handicapped shower was sooooo good it has prompted a new design for when we get home! They offered service animal accommodations + being a pet friendly hotel it was clean, clean, clean and free of odors! We had a leak in the room that I would have liked to have seen it handled more professionally because it caused quite a bit of an issue for us with wet items and unfortunately they will face large repairs on their end….. but nothing would change my overall happy review of our experience there and I would recommend it to anyone!"

"Clean Room"

"The property is showing it’s age. The location is central to many downtown locations. The parking is confusing as to what free to use vs paid to use. Thankfully the valet was helpful. The property shares footprint with Ruth Chris steakhouse. That is the best reason to stay"

"Good clean parking easy"

"I visited this property because it was my birthday and it was amazing. The staff was accommodating, our room was and the view from our room was amazing! We had an oceanfront view!!! This trip was amazing and Jacksonville does not owe me anything!!! The breakfast was also delicious!!!"

"Thank you for the stay the room was clean and quiet and comfortable. Thanks for the stay"

"Hotel was in poor shape. Smoke detectors in the hallways were taped up, so they couldn’t have worked. Linens on bed were terrible. Pillows were tiny. Towels in bathroom were a mix between cardboard and sand paper. Fire alarm went off at 1;30 am, all guests were left standing outside and no one notified us that it was safe to go back in. We eventually just went in on our own. "