Search Hotels Near Jeffrey Park, Columbus

"This place was so beautiful "

"Staff was excellent, picked me up after returning rental car and left cell phone and they mailed it back to me!!"

"Big room! Easy check in"

"Arriving Thursday evening around 10:00 PM, I found the room to be in an unacceptable condition. The blankets were stained, surfaces were covered in dust, and the overall cleanliness was poor. I requested a replacement blanket and ultimately had to clean the room myself using disinfectant wipes. The blinds were broken, and the bathtub was both peeling and visibly unclean. The air was broken and the room was 77 degrees, I contacted the front desk, while a staff member came to inspect the issue, I was informed that maintenance was unavailable and nothing could be done till tomorrow. The issue was not resolved until nearly 1:00 PM the following day, resulting in approximately 15 hours in an uncomfortably warm room. I was told by management that I would receive a partial refund for this inconvenience; however, I have not received any such. The following night presented further issues. Other guests were outside playing loud music and shouting until approximately 1:00 AM. As a result, neither my daughter nor I were able to get any rest for the second consecutive night, despite needing to wake at 4:00 AM. When I contacted the front desk, I was met with a dismissive and unprofessional response, being told that the individuals were “nice people enjoying their night” and that I should tolerate the situation. After posting a review online, I was asked by the manager to meet in person the next day. During this interaction, I found her demeanor to be unprofessional and confrontational. "

"Great property and location. Everyone was very helpful and friendly. Only complaint is the large parking fee. Would stay there again for sure. "

"Our stay was extremely disappointing from start to finish. We booked this hotel while in town for a cheer competition, and unfortunately, the experience never improved after a rough start. The WiFi was advertised but did not work at all during our stay. The “breakfast” offering was essentially nonexistent. Upon arrival, the TV was not functioning, and the room had clearly not been cleaned properly—dirty bedding is completely unacceptable. We were also given very limited towels and washcloths, and when I requested more, I was told they were entirely out. Front desk service added to the frustration. The staff member, Ellen, was frequently unavailable, with a sign indicating she was assisting another guest, yet she appeared to be outside taking multiple smoke breaks. The most significant issue was the lack of air conditioning. The room was extremely hot, making it very uncomfortable for my family of four to sleep. I requested an accommodation for the first night due to these conditions, but my concern was ignored. To make matters worse, the hotel requires payment prior to arrival and threatens cancellation if at least the first night is not paid—yet the quality of the stay did not come close to justifying that policy. Overall, this was a very poor experience. I would not stay here again and would not recommend this property. "

"Staff was terrific, very helpful "

"Good"

"For the facility being non- smoking you could smell smoke!"