Khách sạn Jewett City

"Check-in took more than an hrs. Electronic check-in didn't work. Signage to get around casinos is HORRIBLE with few ppl around to ask directions from. Not everyone wants to spend time on their app trying to figure out ur systems."

"The resort is large, and very beautiful. There are loads of restaurant choices, from Subway and pizza to upscale restaurants by famous chefs. We ate dinner at Hell's Kitchen, and it was fantastic. We had lunch at Martha Stewart's Bedford, and it was quite good. The spa is lovely, the pool and hot tubs were sooo relaxing, and Lisa, my masseuse was wonderful. I was there with my sisters, we had adjoining rooms, and we had a fantastic time!"

"Key did not work. TV did not work. No hot water."

"The staff- when you could find them tried to be helpful. The walls are thin so we were kept up all night by loud groups on every floor. There is no security and people kept propping stairway door to outside open at night. Our keys cancelled out because staff person who gave us 3 keys did not know room card system can only handle two keys. It took hours to check in - not clear why. Our room had water damage under window."

"Simple property with parking right at the door. Very clean. Very easy check in. Super nice staff."

"Bed was super uncomfortable. Walls are thin, you can hear the people talking through the walls. Soap and shampoo are poor quality."

"Staff were super nice . Breakfast was good. Room was a little outdated but very clean. Bed was comfortable. There wasn’t a microwave or USB ports . Not too far from the casino and they have a shuttle that runs every half hour until 3am. I would definitely stay here again."

"Convenient for my trip. Price was right."

"When we were there, our floor, including our room smelled of feces. We checked other floors and they didn’t smell like that. We asked the front desk for assistance and they told us to just run the water. It did not help. We asked for other rooms, they said they were fully booked and couldn’t accommodate that. They did not do anything to assist, nor did they provide anything to comp us for the terrible smell on our floor and in our rooms, except give us an air freshener spray, but only when we...

"Room was small but clean and bed was comfortable. Bathroom door wouldn't stay shut. Staff was very helpful. Would recommend for a simple, no frill night or two. :)"

"Utilities did not work. Breakfast was extremely limited."

"Very unwelcoming “lobby”. Elevator needs improvement. Rather depressing first impression. Room was basic but clean and comfortable for our quick stay. Pleasant staff. Bright breakfast area best space on the property."

"1"

"Clean room; Very attentive and accommodating host (William). Highly recommend. "

"Room was clean but the pillows and the bed need an upgrade ."

"yes"

"Room was great, clean"

"No issues "

"Room were clean and comfortable. Close to the casino."

"You need to clean up your parking lot . It’s dirty and it stinks. That’s why I give a 4 star on condition of the property. Your staff need to be trained more with customer service. Some of them looks serious and don’t have welcoming personalities "