Find hotels in Joetsu from 1.033.815 ₫

Absolutely fantastic. It's beautifully decorated and very clean. The staff were very warm and kind and made my stay very comfortable. My Japanese is very limited, but they took the time to carefully explain things for me at a level I could understand, including the food. If you can get out to Tsunan (and the train there was quite scenic, so do try), I really can't recommend it enough. My only regret is that I didn't stay longer.

We booked the Shibu Hotel as part of our plan to visit the nearby Snow Monkey Park. The quality of the hotel sevice was immediately evident when they provided a car to collect us from the station. They then drove us to the Snow Monkey Park and arranged to collect us when we had finished our visit. (In passing, the Snow Monkey Park is a 'must see' in the winter - spectacular views of dozens of macaque monkeys enjoying the hot thermal springs.) On our return to the hotel, we were 'immersed' in the...

Was a most wonderful and relaxing experience. Only the fact that the indoor pool is closed for the whole month of June was disappointing.

The hotel and staff were amazing and more than we could have expected. No question was too silly and no request was out of the question. It was really easy to get to aswell, just a 6 minute walk from the train station. Even though it was so close the area and hotel was still so quiet and very very peaceful. K the concierge was so patient with us, as not local speakers, and was just so thoughtful in his explanations of the hotel and local area as well as organising transport and tips for the...

The guy that looked after us, Satoshi, was really nice and very accommodating- he didn't speak english and we didnt speak Japanese but we got by. It was end of season and very quiet feeling like we had the place to ourselves. It was clean and immaculate. The breakfast was beautifully presented and ample. He met uas at the station and dropped us off as well as taking us elsewhere as and when needed. A really good experience and we would return.

Onsen was excellent with a great view of the valley.. evening meals well worth the half board

A bit of a culture change for the uninitiated, but this hotel is incredible. The staff are super friendly and helpful. Breakfasts are just lovely and served in a traditional environment that sets you up for the day. Wish we could have stayed for longer.

Had a lovely stay at this Ryokan and would highly recommended it. Staff were kind & accomandating and made sure I felt welcome as a solo traveller. When they heard I intended to visit the monkey park the day I arrived, they especially arranged for transportation to take me there. The ryokan is english-friendly, especially my server for dinner who could hold a conversation. Food featured local ingredients and was excellent.

This was our first ryokan experience and we couldn’t have been more impressed. The staff were fantastic, the kaiseki dinner and breakfast were incredible and our room, with a private Onsen, was stunning. The area around the hotel is so picturesque. We had a great time exploring the streets, in our provided yukata, trying all the public onsen. We will certainly be back to Shibu Onsen

Amazing location with beautiful surroundings food was incredible and giant comfy beds, peaceful and quiet with plenty to do.

Great accommodation, very comfortable, decent choice of food from the vending machines, good breakfast. Perfect location... 3-minute walk from the cableway up to Kagura ski resort and the bus stop from the train station. They also offer discounted ski passes (cheaper than the ski resort) and Onsen passes. Highly recommend for those looking to ski at Kagura or explore the area.