Search Hotels Near Kafka's Grave, Prague

"I have stayed at the Hilton Prague Atrium several times in the past and have generally had good experiences, which is why I continue to choose this property. Unfortunately, my most recent stay was disappointing. The check-in process took over an hour, even though it was not during the typical peak check-in time of around 3:00 PM. The room initially assigned to me also had a strong cigarette smoke odor, resembling an ashtray from excessive smoking. This issue was addressed promptly and I was given another room, which I appreciated. Later that evening around 11:00 PM, I attempted to contact the front desk multiple times to request a dental kit, but no one answered the phone. I was eventually able to reach the desk in the morning, though the request was not resolved. I shared this feedback during check-out. The staff were polite, but the response focused mostly on explanations rather than acknowledging the concerns raised. Given my positive past stays, I hope this feedback can be used to improve the guest experience going forward."

"Lovely hotel, comfortable rooms and extremely polite and helpful Staff"

"Beautiful hotel in great location for short walk into Prague. Rooms were stunning and staff very friendly."

"Great location and easy check in "

"Noise was terrible staff not nice"

"Everything was seamless and exceptional. Good staff, rooms clean and comfortable. "

"Easy in and out, cleanly too :)"

"Everything was superb, from the minute we walked in. Everyone had a smile for us."

"This was our second stay at the Carlton hotel. The staff are always friendly, welcoming and amazing. They provide a delicious breakfast, croissants, bread, cheese, meat, pickles, cakes, cereals, hot drinks and juices. The room was clean and spacious with a very comfortable bed."