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"Very nice family-friendly hotel, room was very spacious (difficult to find in Japanese hotels!). The attention was great and the staff very attentive. I'd start here again "

"Safe and good! Staff was good in english and it was enough for 1 person. The bed was kinda too hard and the walls were a little too loud."

"The room is so small, and no facility, also the toilet and bathroom is public"

"wonderful hot spring!!"

"I don’t believe this accommodation justify the cost if you will stay at this property without dinner and breakfast. I was able to reduce the expense for a night to c. $55 by using Expedia credits equal to $30, but if I didn’t have it, I would recommend to stay another one. Far from the center of Matsumoto Nothing was around the property Nothing would be provided to kids, such as amenities, welcoming tea and snacks, basically. The only nicer point was hot spring with good scene"

"予約を取るのが大変難しい。"

"good staffs,and good food."

"A wonderful Japanese style hotel! "

"The hospitality of the hosts were amazing! The food offered was delicious and the onsen was clean, safe and great."

"Hotel’s onsen as shown in the website pictures are for members only. Only basic dormitory style rooms were offered with public bath which had water pressure problem that 2 cannot wash at the same time. The bath uses regular, non-hot spring water which only open from 800-2000. No hot water in the dormitory bathrooms. Hotel is well equipped with gym and game room however for members only. Wish more clarification on the booking sites for this. "