Search Hotels Near Kensington Gardens, London

"Clean room"

"the waiting lines were endless!"

"The room was clean and comfortable however the bathroom was very small and there were no suitable mirrors or lights to do hair and make up."

"yes"

"We greatly enjoyed the buffet breakfast and the swimming pool. We had constant problems with getting our key cards to open the door of our room. This took some of the fun out of our stay. Despite arriving after 3pm for check in our roon wasnt ready. We faced a 30 minute wait which isn't ideal after a long journey. "

"Our experience was almost perfect had mine and my son’s casual but clean attire had not been questioned when requesting to dine at Hells Kitchen restaurant. We were initially asked to “go and change” which I found insulting but, after staff and management discussions, we were accepted into the establishment. I found this to be humiliating, especially in front of my 13 y/o son, this is not what one would expect in the year 2026. Had it not been something my son wanted to experience, I would have walked and not given the FOH staff the pleasure of judging or vetting us. I have to add that, when we were actually dining, the waiting staff were exemplary. Everything else about the hotel was perfect."

"Room a bit shabby for the price and no 3rd bed initially which should have been included"

"Great location. Hotel is very dated, needs more plug sockets if nothing else but like going back in time. Very clean. Service not great in any part though."

"Staff was lovely while checking in. Room was cosy but very clean with lots of light."