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"The room was very clean and the staff were very friendly and polite. The onsen were beautiful."

"Excellent service and the views from the room and restaurants are beautiful. "

"事前に調べて行ってたので、施設のコンセプトを理解して有馬の街を堪能させていただきました。温泉街にて自宅のように、まさにそういう風に過ごすことができました。 部屋にいくエレベーターを降りてすぐのところにビールと酎ハイの自販機がありました。ビジネスホテルレベルの値段で置いてくれてますので飲み足りないときはそこで更なる水分補給。部屋にはミニ冷蔵庫（冷凍機能なし）、ポット、洗面台ながしがありました。 古いですが綺麗に清掃してくれてます。チェックアウト12時もありがたかったです。"

"The accomodations and bathing area are a bit worn, but this is reflected with the price. The service is exceptional however, and I really enjoyed the onsen. Onsen is tattoo friendly which I needed. There is a smoking area within the building. It was a nice, traditional experience; the breakfast was particularly interesting. "

"the room was just like a apartment, divided bedroom and bathroom area. I liked that but bathtub was too old so I couldn't use it. location was nearby te train station but not major city side, so not convenient than I thought. "

"The spa was outstanding. The Japanese breakfast was the best meal we have ever eaten in a hotel Staff were most friendly and polite!"

"We had a great stay at Tocen! Great service at the hotel and it was a very comfortable stay."

"My family and i loved the place and enjoyed the traditional japanese living experience. It was a great experience for my parents that have never seen what japanesw culture was about and i highly recomend this place to others that tp escape osaka by 40 minutes and enjoy a quiet experience. "