Travelers can explore Meriken Park just steps away or treat themselves to aromatherapy at LUANA Spa, finding that perfect balance between adventure and relaxation
Kobe Portopia Hotel, near the Port of Kobe, offers relaxation and convenience. Enjoy spa treatments at LUANA or the seasonal outdoor pool. With 9 Japanese restaurants and free WiFi in all rooms, it's perfect for travelers seeking a peaceful stay with easy access to activities.
Located in Chuo Ward, a neighbourhood in Kobe, Kobe Portopia Hotel is near the airport and near a train station. The area's natural beauty can be seen at Meriken Park and Mount Rokko, while Kobe Animal Kingdom and Kidzania Koshien Theme Park are popular local attractions. Looking to enjoy an event or a match while in town? See what's going on at Hanshin Koshien Stadium. Guests appreciate the hotel's convenience for public transportation: Minamikoen Station is 6 minutes on foot and Shiminhiroba Station is 8 minutes. Visit our Kobe travel guide
Located close to Kobe Animal Kingdom and Meriken Park, Kobe Portopia Hotel provides a corner/local shop, shopping on-site and 2 coffee shops/cafes. Indulge in a Thai massage, a body scrub and a facial at Luana, the on-site spa. At the 9 on-site restaurants, enjoy lunch, dinner and Japanese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and 2 bars.
Additional perks include:
An indoor pool
Buffet breakfast (surcharge), free train station pick-up and an outdoor tennis court
Self-parking (surcharge), an electric car charging station and laundry services
ATM/banking services, a vending machine and a front desk safe
Guest reviews say great things about the helpful staff
Room features
All 737 rooms offer comforts such as free WiFi and free bottled water. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
Bathrooms with bidets and shower/bath combinations
Free train station pick-up shuttle from 8:30 AM to 9:30 PM
Train station shuttle at scheduled times
Free train station drop-off
Parking on site (JPY 1,000 per night)
Limited on-site self parking
Food and drink
Daily buffet breakfast available 7:00 AM to 10 AM for a fee: JPY 3,700 to 3,700 for adults and JPY 1,200 to 1,900 for children
2 bars/lounges
2 coffee shops/cafes
9 restaurants
Snack bar/deli
Restaurants on site
Kobe Tamura
Shukei En
Sushiman
Tajima
Things to do
Full-service spa
Health club
Indoor pool
Outdoor tennis court
Sauna
Shopping
Steam room
Family friendly
Grocery/convenience store
Indoor pool
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Laundry facilities
Luggage storage
Newspapers in lobby
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Business services
36 meeting rooms
Business centre
Conference space
Full-service spa
Aromatherapy
Ayurvedic treatments
Body scrubs
Facials
Hot stone massages
Reflexology
Thai massages
Accessibility
No lift
More
31 floors
Banquet hall
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bidet
Free toiletries
Hair dryer
Shower/bathtub combination
Slippers
Towels provided
Entertainment
30-inch TV with digital channels
Food and drink
Electric kettle
Free bottled water
Limited room service
More
Desk
Iron/ironing board on request
Phone
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 1 AM
Late check-in subject to availability
Late check-in fee
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Children under 17 years old are not allowed in the sauna.
Guests booked in Breakfast Included rate plans receive breakfast for the number of adults ages 13 and older included in the reservation. Breakfast fees apply for guests ages 4-12. Breakfast is included for children up to age 3.
Access to the seasonal pool is available by reservation only. Guests must contact the property prior to arrival to reserve access.
Renovations and closures
The following facilities or services will be unavailable from September 7 2026 to September 11 2026 (dates subject to change):
Fitness facilities
Sauna
Spa
Spa/Beauty services
Swimming pool
Tennis courts
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: approximately JPY 3700 to 3700 for adults and JPY 1200 to 1900 for children
Self-parking fee: JPY 1000 per night
Late check-in fee
Facilities fee: JPY 2800 per person, per day and includes use of: fitness facilities
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Club Lounge is open 7 AM-7:30 PM.
This property requires guests to wear a swim cap when using the swimming pool.
This property prohibits the use of swim rings and kick-boards at the swimming pool.
Guests must be at least 13 years old to access the club lounge after 5 PM.
We should mention
This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transport to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 6 years old are only allowed in the swimming pool with adult supervision
Guests with tattoos are not able to use the on-site public bathing facilities
Property is also known as
Hotel Portopia
Hotel Portopia Kobe
Kobe Portopia
Kobe Portopia Hotel
Portopia
Portopia Hotel
Portopia Hotel Kobe
Portopia Kobe
Portopia Kobe Hotel
Kobe Portopia Hotel Kobe
Kobe Portopia Hotel Hotel
Kobe Portopia Hotel Hotel Kobe
Frequently asked questions
Does Kobe Portopia Hotel have a pool?
Yes, this property has an indoor pool. The swimming pool will be unavailable from September 7 2026 until September 11 2026 (dates subject to change).
Is Kobe Portopia Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Kobe Portopia Hotel?
Self-parking is available for JPY 1000 per night.
What time is check-in at Kobe Portopia Hotel?
Check-in start time: 3 PM; check-in end time: 1 AM. Late check-in is available during limited hours, for a fee.
What time is check-out at Kobe Portopia Hotel?
Checkout is at 11:00 AM.
Where is Kobe Portopia Hotel located?
Located in Chuo Ward, this luxury hotel is steps from Port of Kobe and 1.3 mi (2 km) from Kobe Animal Kingdom. Meriken Park and Kobe Tower are also within 6 mi (10 km). Minamikoen Station is 6 minutes by foot and Shiminhiroba Station is 8 minutes.
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Reviews
Kobe Portopia Hotel Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very spacious, comfortable room with balcony and superb view of Kobe Harbor. Reasonable cost, only 2/3 the amount charged by a similar luxury hotel in Nagoya that provided a smaller room. The vast lobby, with waterfall and decorative pool, add even more to the feeling of elegance. Highly recommended.
Highly recommended! Very clean and spacious rooms. Restaurants are very good. There also is a 24-hour Food Mart available in this hotel. The free shuttle was also helpful
The lobby was beautiful. And the staff were really helpful. The carpet in my room was all stained as well as the soft furnishings. It needs a good deep clean. The bathroom was spotless as was the rest of the room . There was lots of noise and we could hear the bathrooms in the rooms next to us .
Hotel is not located inside the city, and no shops nearby, but offers free shuttle bus between two major stations and the hotel which is very convenient. The hotel decor and bathroom are dated but is overall is clean.
Staff weren’t good English speakers but still kind and helpful. The fancy pool in the pictures on rooftop with lazy river was not available to us - language barrier on reason why but I think it’s because we didn’t stay in the expensive suite building that it was connected to. The pool we did get access to we had to pay for and my girls could only swim in one lane. The pool was the only disappointment. The breakfast buffet was wonderful and the onsite family mart too! Rooms were larger than expected with comfy beds. Lobby was beautiful. Hotel shuttle and access to train stations were perfect. We would stay again.
I enjoyed everything about the hotel - from the grandeur, elegance, food and location. Excellent value for money.
Slightly surprised that you need to pay to use the gym but that’s a relatively minor problem.