"Great location, staff were very helpful. They should really get rid of those check-in machines, nobody can use it without help from hotel staff so what’s the point really.
ALERT - I stayed at 4 other hotels on my trip to Japan and all were booked on Expedia yet this was the only hotel that charged me the city tax during checkin in addition to what I paid on Expedia, not sure why only this hotel did it, average of 1000 yen per night "
"From the moment we stepped in we knew this hotel was going to be a wonderful experience. The staff were very welcoming , greeted us immediately. Very smooth check in process . Our rooms were lovely, they had everything we needed . Children loved the free ice creams and the massage chairs were an extra bonus. The hot baths were immaculate condition at all times . We truly loved our time here"