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"I had a wonderful stay. The staff is so great and I had all the necessary information sent to find the hotel and details of check in. The bath was incredible and not very busy. The room was so spacious and had everything I needed. The area was great for shopping and food and if you enjoy walking, sights were manageable. "

"Parking feels safe. The room is clean!"

"Lovely hotel with onsen. "

"Good location close to train station & bus & tram stops Good breakfast tho a bit more space would be good. It did get crowded Minimal sound proofing. Trams outside were too loud & I was on the 15th floor. Bring ear plugs. Mattress too hard"

"Well equipped."

"Room is very clean and spacious with good view"

"The room was clean however you can’t check in early, which is something you should note if you arrive before three. There is no included breakfast. There are a lot of stairs within the actual room itself, which is a trip hazard in the middle of the night. We checked out a day early as the bed was very uncomfortable and very low to the ground. "

"Besides of the clean room and staffs'"

"The hot springs, including private ones, are amazing (and sulphurous), and so are the views from the hotel. The food is simple and good, both at dinner and at breakfast. On the other hand, rooms have cheesy smell to them, probably from mold; wifi is very weak."