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SOTETSU GRAND FRESA KUMAMOTO

3.0 star property
Hotel with a 24-hour front desk, near Kumamoto Castle

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for SOTETSU GRAND FRESA KUMAMOTO

Exterior
Reception
Reception
Down duvets, blackout curtains, free WiFi, bed sheets
Front of property
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

9.2 out of 10
Guests loved the amenities.
  • Restaurant
  • Breakfast available
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

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Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Comfort Double Room, Non Smoking (For 2 People Use)

Down duvets, blackout curtains, free WiFi, bed sheets

Comfort Double Room, Non Smoking (For 2 People Use)

Highlights

Air conditioning
Heating
Smart TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Bidet
  • 17.2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking (For 2 People Use)

Down duvets, blackout curtains, free WiFi, bed sheets

Standard Twin Room, Non Smoking (For 2 People Use)

Highlights

Air conditioning
Heating
Smart TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Bidet
  • 21.81 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Twin Room, Non Smoking (For 2 People Use)

Down duvets, blackout curtains, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking (For 2 People Use)

Highlights

Air conditioning
Heating
Smart TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Bidet
  • 29.65 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Connecting Twin Room, Non Smoking (For 4 People Use)

Down duvets, blackout curtains, free WiFi, bed sheets

Connecting Twin Room, Non Smoking (For 4 People Use)

Highlights

Air conditioning
Heating
Smart TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Bidet
  • 21.81 sq m
  • Sleeps 4
  • 4 Large Single Beds

View all photos for Connecting Twin Room, Non Smoking (For 3 People Use)

Down duvets, blackout curtains, free WiFi, bed sheets

Connecting Twin Room, Non Smoking (For 3 People Use)

Highlights

Air conditioning
Heating
Smart TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Bidet
  • 21.81 sq m
  • Sleeps 3
  • 4 Large Single Beds

View all photos for Comfort Double Room, Non Smoking (For Single Use)

Down duvets, blackout curtains, free WiFi, bed sheets

Comfort Double Room, Non Smoking (For Single Use)

Highlights

Air conditioning
Heating
Smart TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Bidet
  • 17.2 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking (For 3 People Use)

Down duvets, blackout curtains, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking (For 3 People Use)

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Smart TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
  • 29.65 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Superior Twin Room, Non Smoking (For Single Use)

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Twin Room, Non Smoking (For Single Use)

Highlights

Air conditioning
Heating
Smart TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Bidet
  • 23.44 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Twin Room, Non Smoking (For 2 People Use)

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Twin Room, Non Smoking (For 2 People Use)

Highlights

Air conditioning
Heating
Smart TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Bidet
  • 23.44 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Double Room, Non Smoking (For Single Use)

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Double Room, Non Smoking (For Single Use)

Highlights

Air conditioning
Heating
Smart TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Bidet
  • 22.36 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking (For 3 People Use)

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Twin Room, Non Smoking (For 3 People Use)

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Smart TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
  • 23.44 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Standard Twin Room, Non Smoking (For Single Use)

Down duvets, blackout curtains, free WiFi, bed sheets

Standard Twin Room, Non Smoking (For Single Use)

Highlights

Air conditioning
Heating
Smart TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Bidet
  • 21.81 sq m
  • Sleeps 1
  • 2 Large Single Beds

View all photos for Superior Double Room, Non Smoking (For 2 People Use)

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Double Room, Non Smoking (For 2 People Use)

Highlights

Air conditioning
Heating
Smart TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Bidet
  • 22.36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking (For Single Use)

Down duvets, blackout curtains, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking (For Single Use)

Highlights

Air conditioning
Heating
Smart TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Bidet
  • 29.65 sq m
  • Sleeps 1
  • 2 Large Single Beds

View all photos for Superior Twin-Non-Smoking（2 Adult）

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Twin-Non-Smoking（2 Adult）

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin -Non-Smoking（2Adult）

Down duvets, blackout curtains, free WiFi, bed sheets

Deluxe Twin -Non-Smoking（2Adult）

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin-Non-Smoking（3 Adult）

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Twin-Non-Smoking（3 Adult）

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Double -Non-Smoking（2 Adult）

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Double -Non-Smoking（2 Adult）

  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Double -Non-Smoking（1 Adult）

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Double -Non-Smoking（1 Adult）

  • Sleeps 1
  • 1 Queen Sofa Bed

View all photos for Interconnecting Twin Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Interconnecting Twin Non Smoking

  • Sleeps 3
  • 4 Single Beds

View all photos for Comfort Double Room-Non-Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Comfort Double Room-Non-Smoking

  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Twin Room-Non-Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Standard Twin Room-Non-Smoking

  • Sleeps 1
  • 2 Single Beds

View all photos for Deluxe Twin -Non-Smoking（3Adult）

Down duvets, blackout curtains, free WiFi, bed sheets

Deluxe Twin -Non-Smoking（3Adult）

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Standard Double Room-Non-Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Standard Double Room-Non-Smoking

  • Sleeps 1
  • 1 Double Bed

Similar properties

Lobby
Mitsui Garden Hotel Kumamoto
Free WiFi
Restaurant
Air conditioning
Breakfast available
8.4 out of 10, Very good, (1001)
The price is 1.142.437 ₫
1.382.315 ₫ total
includes taxes & fees
29 Sept - 30 Sept
Mitsui Garden Hotel Kumamoto

About the area

Map
2-chome-2-4 Shimotori Chuo Ward, Kumamoto, Kumamoto, 860-0807

What's nearby

  • Sakura Machi Kumamoto - 6 min walk
  • Kumamoto-jo Hall - 7 min walk
  • Kumamoto City Hall - 8 min walk
  • Kumamoto Castle - 14 min walk
  • Kumamoto Station Tourist Information Center - 3 min drive

Getting around

  • Fujisakigumae station - 16 min walk
  • Kumamoto (KMJ) - 44 min drive

Restaurants

  • ‪花樹 - ‬1 min walk
  • ‪ミスタードーナツ 熊本下通りショップ - ‬1 min walk
  • ‪餃子屋弐ノ弐下通店 - ‬1 min drive
  • ‪羊肉酒場悟大熊本下通店 - ‬1 min walk
  • ‪Chemin d'infinit - ‬1 min walk

About this property

SOTETSU GRAND FRESA KUMAMOTO

Hotel located in Chuo Ward
Close to Kumamoto-jo Hall and Kumamoto Castle, SOTETSU GRAND FRESA KUMAMOTO provides dry cleaning/laundry services, a restaurant and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), express check-in and a front desk safe
  • Smoke-free property, a 24-hour front desk and a vending machine
  • Luggage storage and a lift
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 247 rooms offer comforts such as air conditioning, in addition to amenities such as free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Bidets, shower/bath combinations and free toiletries
  • Smart TVs with Netflix, Hulu and streaming services
  • Digital channels, electric kettles and heating

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 per person
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (100 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Hulu
  • Netflix
  • Smart TV with digital channels
  • Streaming services

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 1500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: PayPay, LINE Pay and R Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

SOTETSU GRAND FRESA KUMAMOTO Hotel
SOTETSU GRAND FRESA KUMAMOTO Kumamoto
SOTETSU GRAND FRESA KUMAMOTO Hotel Kumamoto

Frequently asked questions

Is SOTETSU GRAND FRESA KUMAMOTO pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SOTETSU GRAND FRESA KUMAMOTO?

This property doesn't offer parking.

What time is check-in at SOTETSU GRAND FRESA KUMAMOTO?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at SOTETSU GRAND FRESA KUMAMOTO?

Checkout is at 11:00 AM.

Where is SOTETSU GRAND FRESA KUMAMOTO located?

Located in Chuo Ward, this hotel is within a 15-minute walk of Shinshigai Shotengai, Kumamoto-jo Hall and Kumamoto Castle. Sakura Machi Kumamoto and Yakumo Koizumi Old House in Kumamoto are also within 10 minutes. Fujisakigumae station is 16 minutes by foot and Kumamoto Station is 27 minutes.

SOTETSU GRAND FRESA KUMAMOTO Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 688 out of 944 reviews" "
Rating 8 - Good. 211 out of 944 reviews" "
Rating 6 - Okay. 31 out of 944 reviews" "
Rating 4 - Poor. 4 out of 944 reviews" "
Rating 2 - Terrible. 10 out of 944 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Fung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

8/10 Good

Alice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall above average.
Stayed 1 night in Aug 2024

8/10 Good

Fu Sau

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

WICKRAMASINGHA HEWAGE S D, Matsudo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jul 2024

10/10 Excellent

SORA

Stayed 1 night in Jun 2024

10/10 Excellent

HuiChi

Stayed 1 night in Jun 2024

10/10 Excellent

KAZUMA

Stayed 1 night in Jun 2024

10/10 Excellent

Hoyoung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
번화가에 위치해 있어 식당, 편의점, 스타벅스 이용이 용이했다. 다만 주차장이 없어서 조금 불편했어요
Stayed 1 night in Jun 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professional Staff and Convenient
Very professional and quick check-in. Close to anything you need to eat, and transportation.
Stayed 1 night in Jun 2024

10/10 Excellent

Lydia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

6/10 Okay

yuichiro

Stayed 1 night in Jun 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and professional staff
Fast and professional staff. Quick check in. Detail introduction of hotel facilities. Rooms are very clean. Super close to large shopping and dinning areas.
Stayed 1 night in Jun 2024

8/10 Good

SATOSHI

Stayed 1 night in Jun 2024

10/10 Excellent

Rhiannon, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location, close to tram and shopping street with lots of food options! The staff were lovely and held our bags as we were early for check in. Would highly recommend.
Stayed 2 nights in Jun 2024

8/10 Good

tatsuo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
街中のロケーションですから仕方ないと思いますが、窓からの景色は期待できないと思います ブラインドには若干ですが夜は特に気になりました　因って朝の光を浴びる事に不自由さを感じました　それ以外はお茶とかコ-ヒ-などのアメニティもまぁ充実していたように思います
Stayed 1 night in Jun 2024

10/10 Excellent

jiexun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

HUEISIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

SUNG HO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will revisit this hotel when I come to Kumamoto.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and neighbour sister car parking is near
Stayed 2 nights in May 2024

10/10 Excellent

EUN KYUNG

Stayed 3 nights in May 2024

8/10 Good

Yoshie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to bus station, shopping area and many dining options, found it very convenient.
Stayed 3 nights in May 2024

8/10 Good

Verified traveller

Everything is fine, except the room airconditioner. It was smelled bad.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The hotel is very new and use touch machine for self check in&out. Staff is friendly and helpful, there are coffee bag, tea bag, bath salt, etc placed in the lobby you can take freely. The room is tidy, clean and big enough for a solo traveler. Overall, very high cp value.
Stayed 2 nights in May 2024

10/10 Excellent

Kai-Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024