Search Hotels Near La Gran Plaza Shopping Mall, Cancun

"Very nice and clean house! Staff was awsome🙌 they were very helpful. "

"Our stay was incredible. We were shocked at how large the rooms were. Everything was beautiful. The shower was large with good water pressure. Everything was immaculately clean too. Each time we left the property or returned we were greeted and asked if we had any needs. The area around the hotel was safe as well-we walked multiple times to get cookies or ice cream down the street."

"Strong sewer smell from shower drain. Had to put shower mat over the drain to curb the smell"

"Absolutely loved this hotel - the staff were so kind, hotel is adorable and clean. We would stay here again, so many great places to eat around the hotel along with a great coffee shop inside the hotel. "

"Breakfast was pretty pricey for a very okay buffet but Cancún is Cancún. Rooms fine, big and bright. Very pleasant cleaning staff. Was there for the Hyrox at the Malecon, if you’re going for that it’s perfect location."

"A good spot hotel close for everything!"

"We stay at Four Points for a few days every year before heading further south. Close to major shopping needs-Costco, Chedraui etc. Underground secure parking is nice to have. Room had a few issues-TV didn’t work but was addressed quickly. Very few towels provided so had to request more, but this was also dealt with promptly. Overall a comfortable stay."

"Rooms clean except ac don’t cool toilet hard to flush and no free coffee for prospects or residents no like others hotels this place is considered business only breakfast ok "

"Please beware when looking into booking this property. I booked a room at this hotel but there are two hotels on this property. The Oh! and Smart Hotel. I was given a room at the Smart hotel which is the more economical and less updated of the two and has a price difference. When I asked about it in the lobby, they did confirm that there was a difference in the rooms so when I asked why I was given something I had not booked they changed their story and said their was no difference and they were both equivalent. I wouldn’t know because I never got to see the room I originally booked. No where on this site does it say that they can place you in either building. Very deceiving. The elevator on the other side of the building was definitely much bigger and a lot nicer. To make matters worse, on our third and last day, they had a major leak and the lobby smelled of sewage. They also turned off the water 2hrs to check out time without the courtesy of notifying guests or even offering a solution. Worse experience at a hotel yet! "