Search Hotels Near Lake Ontario Winery, Hilton

"There are no amenities, not very welcoming environment, very run down, sad feeling, rooms are not well maintained and towels not available unless asked for. I don’t recommend this hotel to anyone!"

"Cleaness customer service quiet"

"Very dated, soap containers coming off the walls. Breakfast was mediocre. Had to microwave anything to be hot. "

"Our room was clean, there were virtually no amenities; outside the weekdays during the first shift, there is no staff visible to service customers- problems don’t get resolved until the next morning- maybe; scratching inside the wall (some kind of animal; LASTLY AND NOT THE LEAST- WE HAVE AT LEAST ONE OR MORE MICE IN OUR ROOM- NO STAFF WAS AVAILABLE TO REPORT IT, SPOTTED ON SATURDAY AFTERNOON & SUNDAY. HAVE TO WAIT UNTIL MONDAY MORNING."

"The hot tub was not in use. That was the only disappointment about staying there."

"Amazing stay and would choose this hotel again"

"Love this hotel always clean staff always professional "

"My husband had to take a quick trip as his father passed away recently. After a very long day of making funeral plans he checked in to the hotel only to be put into a room that had large holes in ceiling with leaky pipes. Exhausted from the day he stayed the night. He checked out in the morning and ask the receptionist if they knew of the hole in the ceiling and they said yes. So somehow this hotel thought it was appropriate to put someone in that room. He was suppose to stay two nights, he checked out early. We aren’t familiar with Rochester and the area of this hotel is also very bad. The hotel and hotels.com refused a full refund. This is the first time I’ve had an issue with hotels.com and it’s appalling they were unreasonable with us after choosing to be affiliated with such a terrible hotel. Would never stay here again. "

"Nice stay "