Khách sạn Lake View

"I was looking to book a room in Hamburg on the 23rd of July so I started with Expedia. I looked at what was available on that date and right before I booked it I went back and double checked the rooms. then hit confirmed. In that time span the date on the room changed and I could not cancel. I chatted with Expedia support but they were unable to contact the Hotel so I called the hotel directly and was told that everything was taken care of. When I got back home I had been charged for the room...

"Loved the shower. Loved the view from room Loved the breakfast Thank You."

"Probably the cleanest hotel I habe stayed at recently. That says a lot. The front desk wasnt particularly helpful or even nice. They sent me to an elevator that was posted as Out of Order, as if they didn't know. This made it extremely difficult to carry my stuff up the stairs or go completely out of the way to get to my room. So kudos to the cleaning crew but the other staff wasnt even kind and maintenance needs to be on top of things"

"Everything was great except the breakfast. Second day we were there the sausage was obviously recooked. Not just warmed up but burned. French toast sticks were freezer burnt to the point where you bit into them it was like biting into a stick."

"Close to the airport and restaurants Rooms clean and beds comfortable"

"Excelente"

"The absolute experience was horrible booked for 6 days. On day 2 I found that the room was infested with bed bugs. The manager was beyond rude. Refused to give me a refund considering I spent almost $1000. I would never come here again"

"Great 1 night stay"

"Overall, we had a good stay. The amenities were excellent and everything we needed was available, which made our visit enjoyable. The only area that could use improvement is the housekeeping, as the cleanliness and attention to detail could have been better. Other than that, we had a pleasant experience."

"Clean secured location despite next to Mall. We had a very good time on our trip. Staff was reasonably friendly and helpful"

"Having stayed at this hotel a number of times years ago, I was looking forward to visiting again. How sad to find that although the hotel was as lovely as ever (even though there was renovation going on) the staff was very different. Both the clerk on duty when we checked in and the one in charge later in the evening were condescending and boarded on being actually rude. Certainly not a welcoming place any more. When I ask the first clerk, if there was shuttle service to the airport, she replied...