2/10 - Tồi
Donna Louise
25/08/2025
At very short notice we were bumped from this resort and told we had to stay at their sister resort. Didn’t know it was possible to have this happen when we booked and paid in full 5 months ago! Communication was terrible. They got my email wrong and I received no emails from them just a phonecall. I sent my email several more times but no reply. Arrived at sister hotel to find someone else’s email address on my booking!! Had to change rooms twice, we got a much smaller room than we booked initially, no pool with the room. We had booked Beachfront Pool Bure. It is Li
Staff were very nice at Yatule but our holiday was spoiled by all this. I would be reluctant to book here again.
Donna Louise
Lưu trú 7 đêm vào Tháng 8, 2025