"Clean room and amenities are great, but their customer service was stellar! We paid for an extra mini surprise experience for my birthday twins that was supposed to be there when we arrived. I was told at the lobby upon checking in that it was in the room, but turns out there was nothing there. When we brought it up at the front desk they were very apologetic and provided free breakfast for us for the two mornings we would be there! They also offered to deliver the surprise the next day if we...
"Clean room and amenities are great, but their customer service was stellar! We paid for an extra mini surprise experience for my birthday twins that was supposed to be there when we arrived. I was told at the lobby upon checking in that it was in the room, but turns out there was nothing there. When we brought it up at the front desk they were very apologetic and provided free breakfast for us for the two mornings we would be there! They also offered to deliver the surprise the next day if we...
"Wonderful Stay at Marriott Costa Mesa!
I had a great experience this weekend at the Marriott Costa Mesa. I was greeted by a friendly young woman at check-in who was working hard to make sure every guest felt taken care of. The rooms were spacious, spotless, and cleaned daily. The location is perfect—close to everything, including Newport Beach, great restaurants, and plenty of shopping. I would definitely visit again!"
"Wonderful Stay at Marriott Costa Mesa!
I had a great experience this weekend at the Marriott Costa Mesa. I was greeted by a friendly young woman at check-in who was working hard to make sure every guest felt taken care of. The rooms were spacious, spotless, and cleaned daily. The location is perfect—close to everything, including Newport Beach, great restaurants, and plenty of shopping. I would definitely visit again!"
"Didn't mean to rate the breakfast options, I didn't stay long enough to try this. I LOVED the shampoo/conditioner/soaps though, TV was small and not a smart tv. Everything else was great though and staff was super helpful with check-in and rates. "
"Didn't mean to rate the breakfast options, I didn't stay long enough to try this. I LOVED the shampoo/conditioner/soaps though, TV was small and not a smart tv. Everything else was great though and staff was super helpful with check-in and rates. "
"The property was nice, and the view we had was excellent. We had a partial ocean view facing the pier. If you prefer a quieter room, I would recommend choosing a room on the opposite side of the hotel. The side we were on faced the tree bar, and the music can be loud until 10:00 PM on weekdays and until midnight on weekends. Other than that, we had a pleasant stay."
"The property was nice, and the view we had was excellent. We had a partial ocean view facing the pier. If you prefer a quieter room, I would recommend choosing a room on the opposite side of the hotel. The side we were on faced the tree bar, and the music can be loud until 10:00 PM on weekdays and until midnight on weekends. Other than that, we had a pleasant stay."
"The room was very spacious and clean. The breakfast and afternoon happy hour punctual and generous. The location was ideal and close to the Convention Center. The front desk staff very helpful and customer service very good. "
"The room was very spacious and clean. The breakfast and afternoon happy hour punctual and generous. The location was ideal and close to the Convention Center. The front desk staff very helpful and customer service very good. "
"Rooms are decent, though they could use an upgrade—especially the flooring. The bathroom is nice and partially updated, but some areas still feel dated, and having two showers seems unnecessary. It would also be nice to have smart TVs in the rooms. Breakfast offers a wide variety of options, which was a plus. Outdoor parking is spacious, and the hotel is in a quiet, convenient area with plenty of restaurants nearby. Overall, a nice stay."
"Rooms are decent, though they could use an upgrade—especially the flooring. The bathroom is nice and partially updated, but some areas still feel dated, and having two showers seems unnecessary. It would also be nice to have smart TVs in the rooms. Breakfast offers a wide variety of options, which was a plus. Outdoor parking is spacious, and the hotel is in a quiet, convenient area with plenty of restaurants nearby. Overall, a nice stay."