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"We stayed at the Intercontinental hotel for two nights. The hotel grounds are very impressive and the staff is highly trained and speak very good English. We didn't use any of the facilities, but we did enjoy the great breakfast. The hotel is located on the edge of Lijiang's old town. So while it's quite touristy, it's not as crowded as the centeral area. So why only 4 stars? Here's the thing, we asked the hotel for a large taxi, fitting for four people and four large suitcases. The destination was Shaxi, about a 2 hours drive. They wanted 1,600 RMB for the trip. Why? Dunno. Because it's an expensive hotel, maybe. But I'd expect a hotel with Chinese speaking locals to help us get the best deal possible, not rip us off. How do I know it was a rip off? I texted a random driver with a van on wechat and got the same ride for 700 Yuan. That was also way too steep (the hotel owner in Shaxi explained it should cost 400-500). The experience left a bad taste on my mouth. I'd recommend staying at a cheaper, less 'luxurious' hotel, where you're not just a walking wallet to them."

"Good breakfast, great and attentive staff"

"The staff were incredible. It was beautiful place to stay and located in a great area. I highly recommend people to stay here. You won’t find a sweeter staff. It is very clean and has a small pond with Koi surrounding the rooms with soothing water running to give a wonderful ambiance."

"We had booked 2 nights. But we liked it so much we stayed 2 more nights. It's a nice place, far enough away from loud bar scene to be peaceful. The employees are all wonderful and so nice! Would definitely stay there again."

"Clean and spacious room, helpful front desk staffs and good varieties breakfast to choose. "

"The staff was very helpful"

"The room is so cold. Heater is not efficient. Need to be improved on this. Beside that service is good"

"The room is modern and spacious. Excellent location as it’s just next to the old town. Staff is very friendly. As we had 2 rooms, I’ve emailed to the hotel in advance to have it near to each other. It was nice that they did as the hotel’s layout is like a courtyard style. So you can imagine if one has to walk from one building to the other in the cold. It was also great that they had the WeChat services which enable guest to contact the hotel directly for any request. Thought the idea was excellent. Highly recommended! "

"Wonderful room and staff. Beautiful property, "