6/10 - Được
Tanja
Đi theo nhóm
27/10/2025
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We enjoyed our stay at Hyde London City. The location is excellent with multiple public transport stops nearby, check-in was friendly, and our room was stylish and very clean. One drawback: the windows didn’t open, and I suspect the air conditioning made me feel unwell (I’m not American—I’m not used to this!).
We had booked a rate including breakfast and were surprised to learn—only at the restaurant—that the à la carte breakfast comes with a fixed spending allowance. In our case it was just £18, which didn’t even cover one dish and a coffee without paying extra. The food was tasty, but the selection was not great—just OK: a few egg dishes, some toast-based options, nothing fancy, no fruit or vegetables —and portions were relatively small. For a hotel in this category, including at least a basic continental buffet would be more appropriate. Paying a supplement for premium dishes would be understandable; paying extra for a simple breakfast is not. More than once we left still hungry.
It would help if this budget cap were clearly stated during the booking process. The breakfast staff also seemed unsure about the different price categories and weren’t especially enthusiastic, which added to the confusion. Address these points and this would be an easy five-star stay.
Tanja
Lưu trú 3 đêm vào Tháng 10, 2025