Search Hotels Near Louisville Zoo, Louisville

"Clean and the staff was very nice and accommodating. Hotel is dated and right next to a very loud highway. Traffic noise 24/7. Very expensive during Derby! Probably will stay elsewhere next trip. "

"A few positive points: the staff let me check in early and the property wasn't too noisy. One of the negatives: the beds were more like torture devices than beds. "

"What pool? Staff was extremely rude when checking in. Hair in the tub and on the counter. Sink stop broken so water could not drain. Overall, the stay was aweful."

"Had reservations for 2 queen beds. They downgraded us to one bed and a pullout couch upon arrival. Shuttle service excellent. Internet strength poor. No extras, not even coffee in the lobby. Be careful. Third party reservations will add daily parking garage fees even though they don't even have a parking garage."

"The room was clean. Honestly the food was terrible. I asked for extra pillows and was told there were none available because of the Derby the week before. There was a very strong odor in the lobby that was so bad you could almost taste it. (I believe it could have been some sort of cleaning agent.) The parking was good, staff friendly enough for my interactions with them. "

"Great room, clean, breakfast was good, parking was easy, friendly staff, will stay here again!"

"Room was clean , friendly staff."

"Room was comfortable and spacious. Lobby was clean and friendly. Breakfast was pretty good. "

"Worst customer service I have ever experienced. First room, the tub faucet had steady water leak and bathroom floor was very weak and felt like you would fall through floor when stepped on. We ask for another room and that room was dirty and had no bed coverings. Then we had to ask for another room. We were never given an apology at all at any of the 3 times we had to change rooms - he acted completely bothered and was very rude during the whole experience. I would never recommend this hotel to anyone."