Search Hotels by Capella Hotel Group in Lubuk Baja

"Grand Batam Mall is accessible and sheltered via level 5."

"Good"

"Will return for my next trip"

"Hotel staff are friendly. Love the breakfast buffet spread . Even give us a wedding anniversary cake. "

"Good location "

"overall good experience"

"Inhouse spa was good and competitively priced , room is spacious and clean, breakfast has a wide selection. Just ordering ala carte at the Chinese restaurant took longer than expected. Front desk personnel speaks good English so it was a good check in and check out experience."

"Wifi was not stable and signal kept dropping. Frustrating and took time to reply to my emails. Room was quite dated and please do not believe the pictures on the website. The toilet tiles were stained and heavy black build up between the grouting. I choose a non smoking room, but clearly there were other rooms smoking on the same floor. Better hotel rooms in the city at that price point. "

"Makeup room service needs to be improved. One morning, I waited till 11.45am for makeup room and need to call for the makeup room service. Also realized that room was not vacuum for my 17 nights stayed during the makeup room service. Also noted that makeup room service like to wait till i am back from breakfast therefore coming to makeup my room. Because i think they expect tips. "