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"Staff at reception friendly Spa small but great with rooftop jacuzzi warm pool tropical showers and heated beds. Rooms clean Would love to see more clothing shops Plenty of food choice We love the Vietnamese "

"Loved this stop. Great central location. Staff were friendly and helpful. Room was very clean, quiet, and comfortable. "

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"My daughter and I stayed for 3 nights. Our room was clean and comfortable, if a little warm (April). Only used the bar and restaurant once. Breakfast was nice; busy but well managed by the staff. Only slight issue was a queue for coffee as not all the machines were working. We both used the leisure suite. Gym was well equiped and the pool clean and quiet if you timed it right, ie adults only time. I had a facial which was amazing."

"Excellent customer service by all staff at the hotel and was really convenient to Go to bp pulseliterally 2 mins walk from the hotel. Breakfast was lavish too "

"Breakfast was good, staff friendly & professional. Good leisure facilities. Bar peices very reasonable. Superior Room tired, needs some TLC. No pillow protectors !! "

"The car park is far from the hotel and no bus service either. Parking was £15. The breakfast price is too high. £16.50 person. They were not enough hash browns. Always finished when went a few times. Room was good but the hand soap bottle was not working and soap and shampoo bottles too high up for shorter people. "

"Was a very speedy process to get me to my room which I loved "

"Due to the refurbishment works the bar/dining area was not great & limited menu choices for dinner. Could do with signs showing which doors to use to enter the hotel. Staff were helpful & room comfortable. "