Khách sạn gần Công viên Luis Munoz Marin tại San Juan

"The staff was very nice. I had expressed that my dad is disabled and we would’ve liked a first floor room. In fairness the hotel wrote back to say that the ADA room would’ve cost $70 more and my parents opted to pass on the extra cost. When they arrived, they were assigned to the THIRD FLOOR! With no elevator, I’m disappointed that they already had the information and still placed them on the top floor. They could have at least assigned them the second floor room. The young lady in reception was...

"THEY HAVE A CAT PROBLEM ON THE OUTSIDE BUT IT WAS ALL GOOD AND CLEAN "

"Had to pay for parking outside the hotel"

"Une odeur nauséabonde dans la chambre. Ça sent l’humidité. Pas d’eau chaude. C’est loin d’être comme sur les photos. Nous avons été très déçus."

"Awesome place to stay. Quick response to any issues. Lovely staff members. Will gladly stay again :)"

"Somebody put trash and dirty the terrace and the manager texted us blaming on us. It was very sad because we are very clean and respectful people I told her, we (I and my kids) never went to the terrace and to look the cameras because I saw a man staying there. I did not like her shouting on me and sending me videos about the trash on whatsapp. I don't know if we are going there anymore as I don't feel comfortable anymore to go there."

"Lugar super centrico. Personal muy amable y facilidades nuevas. Ideal para pernoctar sin pagar las altas tarifas del Condado."

"As is every property in Puerto Rico, its over priced. But its nice, its new, the staff is excellent but the area is just ok. The bathrooms are baths, no room...but overall its very nice. But again, room rates in PR are insane lately. "

"Nice little place. Not fancy but hit the right spots. "

"Food very average. Rooms clean and well designed. Staff amazingly friendly and helpful. Access to beach is great but beach is very dangerous. Constant red flag not to go swim. Front desk kept messing up our room keys. Had to go back three times to fix. And concierge forgot about my car rental info. Overall 3.5 out of five rating. "

"No heat "

"Fine. Good location for access to Santurce, decently accessible to the beach, staff was friendly, but otherwise not much going for it. Room was very small and not very pleasant to be in."

"Nice place. Clean this time around. Amazing location. Food could be served faster and it could be better."

"Location is great "

"This place was a nice get away "

"This was a great spot that is close to a lot of things to do (mall , beach , food & bars) . The property is fairly small , the room , the pool & “gym” . It was perfect for my boyfriend and I. "

"The ocean was beautiful "

"The noise is unbearable. We were on the third floor and had small windows connected a metal stairway that is so loud and it was like they were having a party up on the roof all night. We had to be up at 1am to catch a flight and couldn’t sleep at all. Between the paper thin walls where we hear everything the other rooms in our hall were doing and the loud party, we couldn’t sleep. At $500 a night this was unacceptable. The place is clean and comfortable, but you can’t relax at night with all the...