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"Friendly and welcoming staff Good location Room was quiet despite being close to airport "

"yes, all good"

"Extremely good experience at Horwood House. Everything from the greeting at reception to housekeeping was faultless. Stayed in a deluxe king room which was as expected but above all, very clean and well maintained. Would stay again if in the area. They had the most attentive and polite staff I've ever encountered in a hotel. "

"Both rooms had been smoked in and reception said do I want him to spray air freshener ? No pumps working on bar and breakfast was poor Couldn’t really get any worse"

"The car park is not part of the hotel and so you are charged £26 for any time over 15mins of time in any 24 hour period. There is no, go out and come in to reset the timer. As such the receptionist has an on going battle with every client parking there. I note that there is no support from the management to combat this situation. Any complaints you make should go directly to the manager NOT the team behind the counter. "

"Lovely hotel and great views and breakfast from fourteen. Fourteen service was very slow and music loud. "

"I personally found the room I had to be cramped and lacking air-conditioning. Probably a case of "you get what you pay for", bthe price was as cheap as."

"Bath was not clean, empty vodka bottle left in bedroom Noisy people along the corridor even at 2am"

"All good"