Search Hotels Near Madeira Congress Center, Funchal

"The room we were given on the 4th floor was extremely dated & needed an urgent overhaul! The drawers inside the wardrobe were old & falling apart. The safe wouldn't work. The balcony furniture was like something out of the 1960's. The carpet was old & dirty looking & the shower knob came off in our hands! I realise the building is iconic & is a listed building but this room was not reflective of a supposed 5* hotel! The hotel was not cheap either. The staff at the bar were friendly & welcoming however the reception staff were spoke with were the opposite, unfriendly & dismissive. If your room is near the city it is VERY noisy! "

"Very good breakfast. Good variety."

"Helpful reception staff, good sized pool area, lovely cleaning and catering staff. Excellent buffet breakfast. Location is great and a superb central point for discovering the beautiful island of Madeira."

"They advertise a heated indoor pool, which was one of the reasons we chose this hotel. unfortunately the water was cold & so was the area where the pool was located. The staff at the hotel were not really interested especially the female receptionist, not Priscilla. Our room 203 was lovely apart from there was very little natural light so you always had to have the light on , even during the day. Breakfast was great, lots of choice, however the room was small & everyone had to sit very close to each other. "

"Great!"

"The room and hotel was spotless, room cleaned every day...Pool was excellent..food on offer at the pool was excellent....The staff were top class ...couldn't do enough for you...very courteous and pleasant. We were very pleased with the hotel "

"Beautifully appointed hotel in best location of Funchal, so central. Staff very lovely and helpful. I highly recommend and will stay again."

"Clean room. Extremely friendly and helpful staff. Great gym that is never busy. Perfect location. "

"Beautiful design hotel in a nice area. All facilities are great. We had a bottle of wine and water in our room as a lovely compliment. There was also a nice empty fridge for our things and plenty of space. The lighting was bright enough and very stylish. I loved that the area was relatively quiet despite the city location, so we could sleep with the balcony door open. Some feedback for the management: 1. Having two bags of black tea instead of one and a couple of milk capsules in the tea/coffee station would make it even better. 2. Staff is a bit indifferent, and they made a mistake that left us with no parking spot despite confirming upon check in that we will have it. Kinda felt like they don’t care about guests much. 3. The hotel chain promotes its app but it’s super buggy, leads to another app for this specific hotel that doesn’t work too. When I tried to use it in the first evening, it said I was checked out 😅 But everything else is really nice."