Search Hotels in Maiko, Minamiuonuma

"Spac"

"Always love coming here during the winter time for the slopes"

"This resort was significant to how amazing our snowboarding vacation turned out. Breakfast and dinner buffet was delicious! It’s true they don’t change items but there were so many choices that it really wasn’t necessary. We looked forward to breakfast and dinners there the entire 4 night stay. We had the junior suite which has the stone tub as our bath and it was a dream come true. Japanese style futons were so comfortable even after a long day of snowboarding. I didn’t mind that we had to set it up ourselves, it was a fun experience. The ONLY/main issue I had was that their public bath started off amazing until I noticed the insane amount of heavy black mildew/mold all over the walls and ceilings, it was like a horror movie and I couldn’t unsee it. Please please get that cleaned/disinfected, it is such a health hazard. I wish to come back and enjoy the facility again!! The saving grace was that we had our private tub as an option. The town is quaint so not much to do, so it was great that they had a game room with arcade games and ping pong table, our kids loved closing the night out there. The value we got for the experience was great and we want to return and do it all again! "

"This is definitely not a 4-stars accommodation. Not sure why various booking websites, including Google, rank it 4-stars. There’s nothing luxurious. Food is average, nothing “wow” unlike what some reviewers wrote. I came to Shima Onsen for the Onsen, but this onsen, which is really small and without much of a view, was sorely disappointing. "

"We tried to cancel the reservation with all or some refund due to death of a family member just a few days before our check-in day. We provided everything we have including death certificate but the facility insisted the whole prepaid fees in full are not refundable. We understand the hotel's policy but rather than show their condolences in any degrees, the hotel letting us not just suffer for lost of life and also financially lost. The hotel has lost their reputation on one of the most important value that a service business should provide to us - hospitality. "

"l’endroit est bien situé la place un peu froide déjeuner son complet mais toujours identique à chaque matin personnel super"

"The hotel was immaculate both with respect to aesthetic and cleanliness. The staff were all friendly, accommodating and always working hard. They were caring and paid close attention to detail."

"Room was spacious and clean; hotel breakfast is nice and conveniently located (near train station). "

"DO NOT STAY HERE! This hotel does not provide any cleaning service besides cleaning trash cans and giving you two bottles of water. They do not clean your bathroom or make your bed, let alone changing bedsheets. Even upon request, the management team did not provide the necessary service. Although the staff is friendly and welcoming, you can sense that the Chinese owners really do not care about the guests and just want to save money in every way possible. Horrible business!"