6/10 - Được
David Thorburn
03/02/2026
Hotel very modern and when we noted to Reception that the bath was too high to climb into and had no safety rails we were moved immediately. Thankyou Amin for your help. My primary gripe was that there was a girls hockey team plus trainers/officials staying at the same time and they made breakfast time a nightmare. They took over the dining room with all their gear and did not vacate once their meal was over but stopped other guests(including one lady with a wheelchair) getting tables. and access to eating facilities. The officials were as bad on their iPads
It completely spoiled our breakfast and the staff seemed unable to cope with it. We know that there are Conference facilities at the hotel so why couldn’t they have vacated there? I realise that in this financial climate that no hotel chain is going to refuse a large booking but surely the management should have checked this situation and issued guidance to the waiting staff because certainly none of the officials who travelled with this team made any effort to take command of a situation they had created.Plus the hotel is further out than I would have liked The walk to the city is along a busy main road and the bus which Reception had advised us to take still had not arrived after 40 minutes. I would not have chosen to walk back that way late at night so we took taxis. Would choose a more central hotel if I ever returned to Malaga.
David Thorburn
Lưu trú 7 đêm vào Tháng 1, 2026
