2/10 - Tồi
Samuel Razvan
15/12/2025
Không thích: Sạch sẽ, tiện nghi, dịch vụ
The lady at reception was not very approachable, looks that she doesn't like what is she doing. I didnt know i have to present the passport at the reception as i have done the reservation already amd is not like someone else could get in the possession of my reservation. And also i have someone that it was with me during the reservation but is from that region of the country but we was simply lucky that the person had the passport with it. Because they havent specified anything about passports and even more for someone who will acompany you, lets say its fine for the person who made the reservation. It was kind of embarrassing, imagine it didn't had the passport. What then? Stay separate? Or travel to get the passport? This is absurd. Anyway, on top of everything when i said that i simply didnt know about this and those details have supposed to be shared to me in advace, her aproach with her reply was kind of rude and unprofessional, asking me if i made a reservation before at some hotel, and i have been surprised when she said that. I have in many different places in multiple countries, you cant say that just because i am not aware for your rules, i could get easily prepared for this if they will inform me after i made the reservation online. The room is not proper isolated, you can hear people talking in the corridor or even next room, so quiet noisy for being called a hotel. Also location is quiet bad, being isolated, nothing close to that place, no atractions, no shops.
Samuel Razvan
Lưu trú 1 đêm vào Tháng 12, 2025