Khách sạn Maple Heights

"The room was bare bones but clean, I only slept there. I was very happy for the price."

"First of all when we checked in, my husband was informed we'd been put in a "pet room." We did not ask for a pet room, and did not want one, but the hotel clerk said that was what we got. She gave my husband two coupons to use in the bar, restaurant, or gift shop. We immediately noticed a smell when entering the room. Then, a dog began barking down the hall. "What did we get ourselves into?" I wondered. I called the front desk several times before anyone answered. I asked how we could use the...

"The room was pretty clean considering the price. The hotel is old but is ok for a 2 star. The staff was very kind!!"

"Staff was very helpful"

"Breakfast was ample. Tile in bathroom floor was loose. We got a feeling management is working to cut costs. Room carpet was not well vacuumed, otherwise ok. "

"Staff was super nice and when the breakfast had a good spread. Would come back!"

"Since it's a large corporate property my expectation was that it would be similar to other properties that stayed. However it was quite surprising to see some type of soil stain on the bedspread, and the tiles in the bathroom coming up from the floor. But the next morning when it was time to take a shower, I was surprised to see that the shower head was not mounted to the wall just hanging like a hand shower. There was no place to put in to take a shower so I had to hold on to it the whole time....

"The room was clean. The bathroom was dirty. The tub was stained and had a ring of dirt in it.. The bathroom door was a slider and it was broken. No sliding door.It was hard to understand the man at the desk when we arrived. The other staff were very helpful.At breakfast we had apple juice and coffee to choose from. Hot water and no tea. The room itself was noisy. Air conditioning was loud and so was the small refrigerator. We heard the people above us and the television when we were falling...

"Manager Dino Patel was very friendly especially at the very late hour we arrived. He even joked with us a little bit on our way out too. His hospitality definitely helped make our trip easier and more relaxing."

"Conveniently located right off the highway. Great staff and breakfast. "

"Breakfast selection very limited and room had mold under the desk"

"Kind people"

"Gaming and putt putt can definitely use an upgrade. People were being extremely loud until 1am. Even when complaining to front desk nothing was done about the loudness"

"Everything was awesome and the staff was great. I like the cleanliness and atmosphere of the hotel. Very convenient location "

"The hotel and room were not kept up well. It looks like they havent updated anything in 30 years.The A/C worked fine. I didn't eat breakfast. It's criminal to call what they had a gym. It's literally the worst hotel gym ever. The pool closes at 8pm. Boo. The family that owns the place was nice, but they treated the lobby like their own living room. Barefoot, feet on the table, etc. Not very clean and definitely unprofessional. I hate to leave a bad review, but I would not recommend this place."

"The staff was friendly, polite and attentive. It was a very pleasant place to stay for our weekend plans and would return if needed. "

"yes"