Steigenberger, Mashriq,

"I decided to give this hotel another chance and my expectations were exceeded. The service was excellent and staff were very attentive. The complimentary room upgrade with the city view was also a very nice touch. There were very short wait time when I had made a request from the front desk and they were very accommodating towards our needs. The hotel location is also great with it being more or less in the middle of everywhere you’d want to visit. There’s also stores nearby which is very...

"Everything was fine, except the refund of the deposit my room is quite late. Until now, I still not receive the refund of 1 night charged at my credit card (because my friend made the full payment by his credit card). The hotel said they need 5 days for the refund, but it now 9 days already (I stay from 15 to 18 Jan 2020). My booking number at Hotels was: 9211066727534."

"Very large and comfortable apartment."

"Excellent location for a stay at Giza. Recommend choosibg a room with a view odf the pyramids! It is amazing."

"Amazing"

"Amazing third time here."

"Das Hotel ist wirklich toll, am besten hat mir das gesamte Personal und deren Stimmung und Freundlichkeit gefallen. Es war überall sauber. WLAN auf dem Balkon war nicht besonders gut. Esser hervorragend! Pool, Meer alles wunderbar … Echt empfehlenswert "

"Overall had a pleasant experience. The facilities were clean, the staff was courteous, and the atmosphere was welcoming. However, I’d like to offer a suggestion regarding the animation team. While the hotel promotes entertainment and activities, I found the animation team to be noticeably absent during much of the day. Their presence is essential to energize the environment and engage guests with fun options. It would be great if they were more visible and available throughout the day—whether...