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Kamisuwa Onsen Hotel Shinyu

3.0 star property
Travelers recharge at Kamisuwa Onsen Hotel Shinyu's indoor hot spring, treat themselves to soothing massages, and enjoy easy access to natural surroundings

Choose dates to view prices

Located near Suwashi Kohan Park, this hotel offers a rejuvenating indoor mineral hot spring (onsen) and massage services. Guests appreciate the in-room WiFi, free self parking, and bike rentals for easy exploration. Visitors consistently praise the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
The current price is 5.581.869 ₫
6.189.927 ₫ total
11 Mar - 12 Mar

Room options

View all photos for [Hikarigami] Japanese Room (12 tatami) Non Smoking

[Hikarigami] Japanese Room (12 tatami) Non Smoking | Free WiFi, bed sheets

[Hikarigami] Japanese Room (12 tatami) Non Smoking

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Bidet
Hairdryer
Electric kettle
Daily housekeeping
  • Lake view
  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons

View all photos for [Hikarigami] Japanese Bedroom (10 tatami) Non Smoking

[Hikarigami] Japanese Bedroom (10 tatami) Non Smoking | Free WiFi, bed sheets

[Hikarigami] Japanese Bedroom (10 tatami) Non Smoking

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Bidet
Hairdryer
Electric kettle
Daily housekeeping
  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Futon

View all photos for [Kakei] Japanese Room (8 tatami) Non Smoking

[Kakei] Japanese Room (8 tatami) Non Smoking | Free WiFi, bed sheets

[Kakei] Japanese Room (8 tatami) Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Fridge
TV
Bidet
Hairdryer
Electric kettle
Daily housekeeping
  • Mountain view
  • Sleeps 3
  • 3 Single Futons

View all photos for [Anei] Japanese Room (10 tatami) Non Smoking

[Anei] Japanese Room (10 tatami) Non Smoking | Free WiFi, bed sheets

[Anei] Japanese Room (10 tatami) Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
TV
Bidet
Hairdryer
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 3 Single Futons

View all photos for Top Floor Suite 7F, Non Smoking

Top Floor Suite 7F, Non Smoking | Free WiFi, bed sheets

Top Floor Suite 7F, Non Smoking

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Separate bath and shower
Spring-water bath
Bidet
Hairdryer
  • Lake view
  • 80 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 3 Large Single Murphy Beds

View all photos for Universal Suite 6F, Non Smoking

Universal Suite 6F, Non Smoking | Free WiFi, bed sheets

Universal Suite 6F, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Separate bath and shower
Spring-water bath
Bidet
Hairdryer
  • Lake view
  • 75 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 3 Large Single Murphy Beds

View all photos for Universal Semi Suite 5F, Non Smoking

Universal Semi Suite 5F, Non Smoking | Free WiFi, bed sheets

Universal Semi Suite 5F, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Separate bath and shower
Hairdryer
Bidet
Private bathroom
  • Lake view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Large Single Murphy Beds

View all photos for [Yamagami] Twin Beds Room & Japanese Room (8 tatami) Non Smoking

[Yamagami] Twin Beds Room & Japanese Room (8 tatami) Non Smoking | Free WiFi, bed sheets

[Yamagami] Twin Beds Room & Japanese Room (8 tatami) Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Bidet
Hairdryer
Electric kettle
Daily housekeeping
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 3 Single Futons
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About the area

Kamisuwa Onsen, a neighbourhood in Suwa, is home to Kamisuwa Onsen Hotel Shinyu. While the natural beauty of Lake Suwa and Suwashi Kohan Park can be enjoyed by anyone, those looking for an activity can explore Kurumayamakogen Ski Area. Lake Suwa Geyser Center and Suwa Taisha are two other places to visit that come recommended. Visit our Suwa travel guide
Map
2-6-30 Kogandori, Suwa, Nagano-ken , 392-0027

What's nearby

  • Tateishi Park is a good place to see the sunset over the Lake Suwa in Nagano of Japan.
    Lake Suwa
    1 min walk - 0.2 km
  • Lake Suwa Geyser Center
    3 min walk - 0.3 km
  • Sanritsu Hattori Museum of Arts
    6 min walk - 0.6 km
  • Katakura Hall
    6 min walk - 0.6 km
  • Suwashi Kohan Park
    8 min walk - 0.7 km

Getting around

  • Kamisuwa Station
    9 min walk
  • Matsumoto (MMJ-Shinshu - Matsumoto)
    42 min drive

Restaurants

  • リストランテ アヴァンツァーレ(Ristorante Avanzare)
    2 min walk
  • くらすわ
    3 min walk
  • いずみ屋
    13 min walk
  • そば処 秋月そば本店
    10 min walk
  • 信州上諏訪アルプス食堂
    13 min walk

About this property

Kamisuwa Onsen Hotel Shinyu

Ryokan near Lake Suwa
Located close to Lake Suwa Geyser Center and Suwashi Kohan Park, Kamisuwa Onsen Hotel Shinyu provides an indoor mineral hot spring (onsen). Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
Other perks at this ryokan include:
  • Free self-parking
  • Japanese breakfast (surcharge), bike hire and a lift
  • A front desk safe and a gift shop
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Kamisuwa Onsen Hotel Shinyu offer comforts, such as air conditioning, as well as
Other conveniences in all rooms include:
  • Bidets, free toiletries and hairdryers
  • Fridges, electric kettles and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily Japanese breakfast available 7:00 AM to 9:00 AM for a fee

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Spa

  • 24-hour public bath
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Hospital bed
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 5 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bath facility
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Reservations are required for massage services and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Hotel Shinyu
Kamisuwa Onsen Shinyu
Kamisuwa Onsen Shinyu Suwa
Kamisuwa Onsen Hotel Shinyu Suwa
Kamisuwa Onsen Hotel Shinyu Ryokan
Kamisuwa Onsen Hotel Shinyu Ryokan Suwa

Frequently asked questions

Is Kamisuwa Onsen Hotel Shinyu pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Kamisuwa Onsen Hotel Shinyu?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Kamisuwa Onsen Hotel Shinyu on 11 Mar 2026 start from 5.581.869 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Kamisuwa Onsen Hotel Shinyu?

Self-parking is free at this property.

What time is check-in at Kamisuwa Onsen Hotel Shinyu?

Check-in begins at 3 PM. After-hours check-in is not available.

What time is check-out at Kamisuwa Onsen Hotel Shinyu?

Checkout is at 10 AM.

Where is Kamisuwa Onsen Hotel Shinyu located?

Located in Kamisuwa Onsen, this ryokan is within 1 mi (2 km) of Suwashi Kohan Park, Lake Suwa and Lake Suwa Geyser Center. Suwa Taisha and Kirigamine Highland are also within 12 mi (20 km). Kamisuwa Station is 9 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Kamisuwa Onsen Hotel Shinyu Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 170 out of 270 reviews
Rating 8 - Good. 76 out of 270 reviews
Rating 6 - Okay. 16 out of 270 reviews
Rating 4 - Poor. 5 out of 270 reviews
Rating 2 - Terrible. 3 out of 270 reviews

Reviews

10/10 Excellent

CHUNG LING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute gem! Beautiful scenery, fantastic hotel, fabulous service and delicious food. Definitely recommend!
Stayed 1 night in Apr 2025

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is well located at lake front, although our room was on the lower floor and the view was a bit blocked by the fence outside the windows. The staff were extremely helpful and the one served us could speak English. The food was good.The private bath (fee required) inside the public bath has half glass walls so not so private except exclusive use of the facility .Given the price we paid included a free tour of the shrines, we considered it's value for money.
Stayed 1 night in Oct 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An excellent stay

We had an excellent time here. Own private onsen in room, with a wonderful view of the lake. The food and service was excellent. The hotel is very modern, yet still very traditional Japanese. Would love to stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beautiful traditional Japanese room and food. The staff were exceptionally kind and patient with us. The view a of Suwa lake was picturesque.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location overlooking the lake. The food at the hotel is authentic. There is also the possibility to rent bikes directly at the hotel. Very polite staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful onsen hotel with top notch service.

Amazingly beautiful, high-end onsen hotel. Staff are politely formal and provide excellent service in all aspects. My room had a wonderful view of Lake Suwa & all possible amenities. Breakfast was delicious & serves with elegance.
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the Suite on the 7th Floor. It was absolutely amazing, and the view and private bath were well worth it.
Stayed 1 night in Sep 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The hotel has just new renovated. I love the view of the lake. Foods and services are excellent. Would definitely go back if i am in the neighborhood. Parking is also free.
Stayed 1 night in Aug 2024

10/10 Excellent

Setsuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff are friendly and very helpful. Only this hotel offer free coach tour for visiting all 4 Suwa Taisha shrines. very blessed. We enjoyed welcome drink before dinner. Hotspring bath with sauna room, very relaxing. they provid not only japanese yukata roves but also pajamas. Dinner and breakfast were so beautiful and delicious, and they served me a special vegetarian meal. many thanks to the kitchen staff. I strongly recommend to stay lake view room. the view was breath taking.
Stayed 1 night in Apr 2025

10/10 Excellent

Kaman

Great location that just next to the lake Suwa. Luckily we can enjoy the Sakura on the riverside through the window of our room. The service for breakfast and dinner is good and thanks for the recommendation of the staff, Yu, for going to see the Sakura in a castle park nearby. That’s amazing.
Stayed 1 night in Apr 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

☺️

Visited for a trip around Lake Suwa and oh boy, this hotel is something special, I had the private onsen in the room and it was one of the most relaxing part of my trip in Japan. They also offered public a onsen for hotel guests and you can also book that to have that one private. Over all can't recommend this hotel enough, staff was friendly and breakfast was excellent if you want a taste of a traditional Japanese meal. There is also a bike rental right across the street next to Lake Suwa. Bike trip all around the lake is maybe around 4 hours or less. 10/10 Swore I saw a Shrine Maiden with green hair walking around.
Stayed 1 night in Mar 2025

10/10 Excellent

Gin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay at Lake Suwa

The location of hotel is right in front of Lake Suwa Park, the like shore is just across the road. A very relaxing vibe in this area. Staffs at carpark and concierge are very friendly and helpful. The interior environment of common area and room is stylish, new and clean. I stayed in lake view room with excellent view of Lake Suwa. Onsen is relatively basic and simple. Dinner and breakfast are good but not very outstanding. Selection of sake is disappointing for an onsen hotel in the city of Suwa, I did expect much bigger range of sake selection with so many famous sake kura in Suwa and Nagano.
Stayed 1 night in Sep 2023

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Retreat to calm you down

The accommodation was better than expected. The internal balcony made the room more usable and it felt larger than we expected. It was lovely to sit on the balcony to unwind and look at the view. The private dining experience (i think this is standard for those choosing the 1/2 board option) was a highlight. Course after course delughted us. The wait staff were excellent, very attentive and explained things well to us. Their patience was amazing, given our poor to non existent Japanese. It is styled as a health retreat with menus chosen to be healthy and it has facilities such as the very pleasant onsen. highly recommend a stay here.
Stayed 2 nights in May 2024

10/10 Excellent

ALEXANDER

Liked: Cleanliness, property conditions & facilities, room comfort

Magical place for Your Name fans

This was my first Ryokan experience, and it was incredible. Shinkai used Lake Suwa as the inspiration for Tomorrow in Your Name. As a huge fan of the film, I wanted to visit Suwa to see the place for myself, and wanted to do it while staying at a Ryokan. Shinyu offered a room with a lake view, so it sounded perfect. Every staff member was incredibly friendly. For English speakers, they have all the important information in English and most of the staff spoke English well enough to be able to help you out. Don't worry if you don't speak Japanese! Top tip: if you speak "tourist level" Japanese like me, at dinner, just use English. They have English menus with descriptions of the food and an English speaking staff member will attend to you. I didn't do this, and the staff member passionately explained the origins of the appetisers. I understood almost none of it, and felt very guilty afterwards for letting him speak! After a lovely dinner and relaxing soak in the Onsen, I watched Your Name in front of the lake view. If that sounds perfect to you, do yourself a favour and go! On the way out, I mentioned to a lovely staff member that I came because of Your Name, and she recommended visiting Tateishi Koen before I left. If you're reading this: thank you so much for being thoughtful and recommending that. It was nothing more or less, than a breathtaking view. Fantastic Ryokan in a fantastic location.
Breakfast
Shabu shabu course
Appetisers
Your Name in front of the lake view.
Stayed 1 night in Sep 2023

10/10 Excellent

jackie

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff treated us like royalty. They anticipated our needs and satisfied all of our demands. The hot spring rice, hot, hot hot, and the Japanese breakfast was magnificent. They offered a tour of the four grand shrines,and did an amazing job of explaining everything to us. There was not a vacancy for days on end, and now we can understand why thank you.
Stayed 7 nights in Sep 2024

10/10 Excellent

Yotaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place!!
Stayed 1 night in Aug 2024

10/10 Excellent

Tsai

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and helpful. The food was also good and the pricing is also really affordable

10/10 Excellent

Wai Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family really enjoys the stay. The room is modern and nice. The set dinner is also really great.
Stayed 1 night in Apr 2023

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great experience. If you are looking for a nice break from hustle of big city and really try ryokan and onsen (with ability to use private onsen) - I would highly recommend it
Stayed 2 nights in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful Lake view and we were able to enjoy the tatami beds. Staff was so helpful. We needed to leave before breakfast started so they packed us a breakfast! They also arranged a taxi. Lovely stay
Stayed 1 night in Mar 2023

6/10 Okay

shay

Liked: Cleanliness, property conditions & facilities
I recommend to reserve the private onsen and the shuttle around thr city with at least a month of anticipation. We got to use the onsen just once and there wasn't any place for the shuttle.
Stayed 1 night in Nov 2024

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extraordinary

Satisfying in every way. Staff extraordinary.
Stayed 1 night in Nov 2023

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lake Suwa

Lovely locations as it’s right where the lake Suwa is, just walk across the road and it’s the lane. And there is a bicycle rental at the lake so it’s perfect place to stay and rent a bicycle for the day to cycle around the lake. 16km to complete a full perimeter of the late. It’s a MUST do, lovely.
Stayed 2 nights in Apr 2023

10/10 Excellent

Shuji

Liked: Cleanliness, amenities, property conditions & facilities
スタッフの皆さんの心遣いが 癒されました。
Stayed 1 night in Feb 2026