Travelers soak in the natural hot springs right on the property, book rejuvenating massages, and borrow bikes to explore attractions in the surrounding area.
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Photo gallery for Shinshu Matsumoto Utsukushigahara Onsen Shoho
Shinshu Matsumoto Utsukushigahara Onsen Shoho in Japan offers a sauna, spa tub, massage services, and free self-parking. Guests can enjoy an arcade/game room and conference space, catering to both leisure and business needs. Perfect for unwinding after a day of exploration.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Hot tub
Parking included
Free Wi-Fi
Restaurant
Air-conditioning
Breakfast available
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Check-in start time: 3 PM; check-in end time: 10:00 AM
Check-out
Check-out before 10 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Dinner is available by reservation only and cannot be requested after check-in.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately JPY 2200 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Public baths and chartered baths are available from 5 AM until midnight.
We should mention
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
Frequently asked questions
Is Shinshu Matsumoto Utsukushigahara Onsen Shoho pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Shinshu Matsumoto Utsukushigahara Onsen Shoho?
Self-parking is free at this property.
What time is check-in at Shinshu Matsumoto Utsukushigahara Onsen Shoho?
Check-in start time: 3 PM; check-in end time: 10:00 AM.
What time is check-out at Shinshu Matsumoto Utsukushigahara Onsen Shoho?
Checkout is at 10 AM.
Where is Shinshu Matsumoto Utsukushigahara Onsen Shoho located?
Situated in Matsumoto, this hotel is within a 15-minute walk of Utsukushigahara Onsen and Matsumoto Folkcraft Museum. Asama Hot Spring and Agatanomori Park are also within 2 miles (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Ok cool place, not cheap. But be prepared, this is a really local Japanese hotel. Almost no one speaks English behind the desk. The rooms are Japanese Rooms with Tatami, the Onsen's are beautiful and the key feature of the hotel. It's quite luxurious by Japanese standards but recognise you will probably be the only foreigners in the entire hotel.
But a warning as they they played tricky in the booking. Booked two months in advance, non-smoking, city view. 24 hours before the booking they contacted me to say they had no non-smoking rooms so downgraded my a room with no view, and no toilet. Oh and if I wanted to upgrade, they offered to double what I was paying. Not cool, not acceptable.
Thanks to Hotels.com and several panic emails we got sorted but this I found very scary way of managing. Was it because it was easier frustrate the foreigners then the locals? Having no one to speak English made it more a challenge. Thanks Hotels.com. You saved the day.
So yes once we got there some things sorted out and found a nice staff member that helped, but be prepared this is a really local experience and don't expect the western sensibilities. It's a local culture, local way, and so it has its cool adventure side as well as its hiccups.
Fantastic location with a great view over the city of Matsumoto. The Onsens are wonderful, spacious and modern. Definitively worth booking a private onsen. Breakfast buffet has a broad set of choices of Japanese and western dishes. Staff is very friendly and speaks English.
This hotel was an excellent stay. Beautiful views of Matsumoto and the mountains, amazing open air bathes and amazingly friendly staff. Dinner was very good and breakfast was also great. Wish we had stayed longer!
A nice Onsen hotel~
The meal provided was delicious and sophisticatedly designed.
Verified traveller
Stayed 1 night in Jan 2019
Verified
8/10 Good
Bonnie
27 Oct 2018
Liked: Staff & service
Nice onsen and lovely staff. The in-room onsen is smaller than I expected but the public one is nice. Women's one has two indoor pools and two outdoor. Room comes with half board (set dinner and buffet breakfast).