Search Hotels Near Mayfair Park, Baton Rouge

"As a small business owner, I do not leave negative reviews lightly and believe in giving businesses a fair opportunity—and ample time—to correct mistakes. Despite multiple attempts to resolve this directly, our experience at L’Auberge Casino Hotel Baton Rouge remains unacceptable. We appreciated being allowed to reschedule due to an emergency, but that was the only positive. Our room was outdated, poorly maintained, and not properly cleaned—sticky surfaces, trash left behind, unvacuumed carpet, and only one towel with no toiletries. The bed had 1 sheet, and the pillows smelled strongly of cigarette smoke despite the non-smoking policy, which is concerning given my allergy. The A/C did not function properly, and the in-room phone did not work. Management was dismissive when issues were reported. The TV displayed another guest’s name, raising privacy concerns, and replacement pillows appeared unclean. We were told housekeeping and maintenance were unavailable, were not offered a new room, and could not cancel without penalty. Property conditions were also poor, with a broken escalator, overcrowded elevators, and trash-filled stairwells. The pool was restricted to VIPs without clear notice, and noise made sleep nearly impossible. We left early and paying $228 for this was unjustifiable. Despite ample time and multiple follow-ups, the hotel has refused to respond."

"Everything was everything!"

"All good"

"This hotel is very dated. The halls are dark, with lights turned all diffident directions. My room had 4 lamps, none of which matched any other lamp in the room. There was a plastic bag covering the smoke detector. Everything in the room looked like it was from the very early 2000’s. Not worthy of the TownPlace or the Marriott names. Staff was very friendly and polite."

"We reported a noise disturbance at 1:00am to front desk several times and nothing was done. The staff asked us to investigate which room the screaming was coming from and didn't come to the floor to investigate at all. Staff did not clean the room, replace towels, or provide extra toilet tissue. Told us to come downstairs to get it from the desk instead of bringing it to the room. We made online complaint. Poor customer service."

"Love it thiz the only place I'm staying when I come "

"Very nice place to stay and great breakfast. "

"✅ "

"The guy that checked me in the night I arrived at the hotel was pleasant and professional. The young lady that checked me out the morning of 03/15/2026 has a very bad attitude to be working in customer service and assisting at your front desk counter. She was unable or unwilling to provide me with a receipt for my stay. She looked up the reservation and said since it was booked with Expedia get your receipt from them. I'm guessing this was the same associate I had an interaction with over the phone when calling to inquire about check-in times. I asked how long my room would be held since my travel was late and I would not be arriving by or before 3:00pm. Her response to me was harsh and very professional just to say rooms are held until 2:00 am before cancellation. The two mornings of my stay there was no breakfast available. Room service was not provided Saturday morning and when I returned to the room after my day out the room was as I left it and I had to go to front office for clean towels and bath soap. I have stayed at several hotels in the area when visiting my relatives and this was the worst of the worst as far as staff and property. "